Tier III Network Engineer - Expert (Government)

AT&T; McLean (VA); On-site; USD 89,200 - 198,358; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Employee Assistance Programs (EAP)

Job summary

AT&T is seeking a skilled Tier 3 Network Engineer to support the 24x7 Network Operations Center in McLean, Virginia. This role involves providing advanced troubleshooting and support for network services, with a minimum presence of 5 days a week on-site.

Candidates should have advanced networking qualifications and familiarity with ticketing systems. The role offers a competitive salary range between $89,200 - $198,358 along with comprehensive benefits including medical coverage, 401(k), and paid time off.

Qualifications

• Provide Tier 3 support to the Network Operations Center (NOC).
• Support local area network (LAN), wide area network (WAN), customer networks, Intranet, and Internet.
• Monitor network availability and perform necessary maintenance.

Responsibilities

• Maintain network hardware and software.
• Proactively identify risks in the network and develop mitigation plans.
• Support various telecommunications business requirements.

Skills

Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA

Utilization of common ticket systems (Remedy, ServiceNow)

Hands-on troubleshooting and fault isolation of IT business systems

Strong understanding of the OSI model and routing protocols

Network certifications (Cisco CCNA, CCNP, etc.)

Education

High School degree with 12 years of work history

Bachelor's degree with 8 years of work history

Masters with 6 years of work history

PhD with 4 years of work history

Tools

HPOV

HPNA

Solarwinds

Netcool

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Tier 3 Network Engineer to support the 24x7 Network Operations Center in providing Tier 3 network service and superior troubleshooting expertise.

Job Duties/Responsibilities:

• Provide Tier 3 support to the Network Operations Center (NOC).
• Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet, and other data communications systems or a segment of a network system.
• Monitor network to ensure availability to all system users and perform necessary maintenance to support network availability.
• Maintain network hardware and software.
• Proactively identify risks in the network and develop a plan to mitigate them.
• Support numerous business requirements for telecommunications (e.g., LAN, MAN, WAN, Voice and Video).

Required Clearance:

TSSCI with poly (#tssci) (#polygraph)

Required Qualifications:

• Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA. LAN/MAN/WAN/Optical specialization.
• Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc).
• Must have hands on troubleshooting and fault isolation of IT business systems.
• Must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP.
• Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 4 years of work history.

Desired Qualifications:

• Preferred network certifications Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP

Our Tier 3 Network Engineer - Expert’s earn between $89,200 - $198,358. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: McLean, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.