Tier II Hardware Field Technician

SMARTECH-CSI.com; Oklahoma; Hybrid; USD 42,000 - 66,000; Full time

Job summary

SMARTECH-CSI.com in the United States seeks an experienced Computer Hardware Technician to support clients in Tyler and surrounding areas, with an immediate hire. You will start at home, manage repair requests, pick up components, and travel within about a 100‑mile radius to perform on-site hardware repair of servers and high-end storage systems.

You must complete certifications within required timelines and bring proven laptop/desktop/server hardware repair experience, along with your own tools

Qualifications

• Complete and pass required Client Certifications within 3 days of hire.
• Complete Server and High-End Storage certifications within the timeline set upon hiring.
• Demonstrate strong time management skills for managing travel and on-site repair visits.
• Possess proven Laptop/Desktop/Server hardware repair experience.
• Must provide your own tools and ESD protection.
• Must use a computer or mobile device to receive and manage repair requests.

Responsibilities

• Start the day from home, manage the service queue and contact clients.
• Travel to client locations within a ~100‑mile radius to perform on-site hardware repairs.

Job description

We are currently hiring an experienced Computer Hardware Technician to serve clients in Tyler and the surrounding areas. We are looking for an immediate hire.

What We Offer:

This role is ideal for technicians who prefer focusing strictly on hardware components-specifically Servers, and High-End Storage Systems-at times within a 4 hr time frame.

Our clients include both home and business users.

The Role:

Successful candidates start their workday at home, managing their service queue and contacting clients. They then pick up components and travel to client locations, generally covering a 100-mile radius from the parts pick-up location.

Job Expectations and Requirements:

• Complete and pass required Client Certifications within 3 days of hire.
• Complete Server and High-End Storage certifications within the timeline set upon hiring.
• Demonstrate strong time management skills for managing travel and on-site repair visits.
• Possess proven Laptop/Desktop/Server hardware repair experience.
• Must provide your own tools and ESD protection.
• Must use a computer or mobile device to receive and manage repair requests.

Basic Qualifications:

• Must be legally authorized to work in the United States.
• Must have a valid driver's license and reliable vehicle.
• Must pass required certifications.
• Proven computer hardware repair experience is essential.