Tier 2 System Administrator — Onsite, Top Secret/SCI

General Dynamics - IT; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

General Dynamics - IT in Washington, DC is seeking a Tier 2 System Administrator to support enterprise IT operations. You will provide technical support by identifying, troubleshooting, and resolving issues promptly, and you will document solutions, processes, and known issues for efficient troubleshooting.

The role requires a bachelor’s degree in CS/CE/IT or related field and at least 3 years of IT support or system administration experience.

Qualifications

• Minimum of 3 years of experience in IT support or system administration roles.
• Familiarity with enterprise-level troubleshooting tools and technologies.
• Excellent verbal and written communication skills.

Responsibilities

• Provide technical support by identifying, troubleshooting, and resolving issues in a timely manner.
• Document solutions, processes, and known issues for efficient troubleshooting.
• Collaborate with engineers or external entities for advanced issue resolution.
• Participate in after-hours or on-call support as required.

Skills

IT support experience

System administration

Troubleshooting tools

Communication skills

Education

Bachelor's degree in CS/CE/IT or related field

Job description

General Dynamics - IT in Washington, DC is seeking a Tier 2 System Administrator to support enterprise IT operations. You will provide technical support by identifying, troubleshooting, and resolving issues promptly, and you will document solutions, processes, and known issues for efficient troubleshooting.

The role requires a bachelor’s degree in CS/CE/IT or related field and at least 3 years of IT support or system administration experience.