Tier 2 Support with Azure Workspace Analytics experience

S R INTERNATIONAL INC; Phoenix (AZ); Hybrid; USD 75,000 - 110,000; Full time

Job summary

The Arizona Medical Board is seeking a Cloud Systems Administrator to join our IT team in a contract-to-hire role. Local to Phoenix with hybrid work, onsite for initial months, focusing on Azure-driven cloud management and security.

You will oversee Azure solutions, DNS, AD, and IaaS/PaaS/SaaS services while delivering Tier 2 support and creating KBs for Tier 1 staff. This position requires eligibility to convert to FTE and no visa sponsorship.

Qualifications

• Experience with Microsoft Azure cloud infrastructure.
• Tier 2 support for desktop and endpoint issues.
• DNS administration experience.

Responsibilities

• Oversee the implementation, maintenance, and continuous monitoring of the agency's Microsoft Azure Solutions.
• Manage major Azure environment services, including compute, storage, networking, and security frameworks.
• Serve as Tier 2 Support for general desktop support issues. Able to write KBs for knowledge transfer to Tier 1 Service Desk.
• Administer core infrastructure components such as DNS, Domain Controllers, and Azure Active Directory (including Hybrid Join and AAD Connect).
• Maintain Azure IaaS, PaaS, and SaaS services, including SQL databases, Managed SQL instances, and Web App service plans.
• Utilize Azure monitoring tools (Workspace Analytics) to maintain system health and security oversight.
• Work with Support Services for inventory management and asset tracking.
• Manage endpoint security and device compliance using Microsoft Intune and Mobile Device Management (MDM) solutions.
• Automate administrative tasks and manage certificate life cycles and recovery vaults.
• Lead proactive vulnerability remediation efforts to ensure the security and integrity of all agency systems.

Skills

Azure Cloud experience

Tier 2 desktop support

DNS knowledge

Tools

Azure Active Directory

Intune

MDM

Workspace Analytics

Job description

This is a contract to hire position. All candidates must be eligible to convert to an FTE. The State is unable to sponsor any visas.

Local Only to Phoenix. Hybrid but on site for the first 2-3 months.

Job Title: Tier 2 Support with Azure Workspace Analytics experience

Job ID: 13263 -Hybrid - Local

Client: State of Arizona - AZMD

Closing Date & Time: 8/20/2026@ 4 PM

Required Skills

• Experience with Azure Cloud
• Tier 2 Support for general desktop support issues
• Domain Name System (DNS)

Preferred Skills

• Intune experience
• Mobile Device Management (MDM)
• (Workspace Analytics) Azure monitoring tool

Position Overview

The Arizona Medical Board is seeking a skilled and proactive Cloud Systems Administrator to join our dedicated IT team. In this contract-to-hire role, you will be instrumental in the end-to-end management of our cloud infrastructure, ensuring high availability, security, and performance. We are looking for a professional who thrives in a hybrid environment and is passionate about leveraging Microsoft Azure to support critical state agency operations.

Key Responsibilities

• Oversee the implementation, maintenance, and continuous monitoring of the agency's Microsoft Azure Solutions.
• Manage major Azure environment services, including compute, storage, networking, and security frameworks.
• Serve as Tier 2 Support for general desktop support issues. Able to follow and write KBs for knowledge transfer to Tier 1 Service Desk.
• Administer core infrastructure components such as DNS, Domain Controllers, and Azure Active Directory (including Hybrid Join and AAD Connect).
• Maintain Azure IaaS, PaaS, and SaaS services, including SQL databases, Managed SQL instances, and Web App service plans.
• Utilize Azure monitoring tools (Workspace Analytics) to maintain system health and security oversight.
• Work with Support Services for inventory management and asset tracking.
• Manage endpoint security and device compliance using Microsoft Intune and Mobile Device Management (MDM) solutions.
• Automate administrative tasks and manage certificate life cycles and recovery vaults.
• Lead proactive vulnerability remediation efforts to ensure the security and integrity of all agency systems.