Tier 2 Support with Azure Workspace Analytics experience

S-R-International-Inc; Phoenix (AZ); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Arizona Medical Board is seeking a skilled Cloud Systems Administrator to manage cloud infrastructure with a focus on Microsoft Azure. This contract-to-hire role requires a Hybrid work model, with on-site presence in Phoenix for the first 2-3 months.

The candidate will support critical state agency operations and ensure high availability, security, and performance. Responsibilities include managing Azure resources, DNS, AD, and IaaS/PaaS/SaaS services, while leveraging Workspace Analytics for

Qualifications

• Experience with Microsoft Azure cloud infrastructure and services.
• Contract-to-hire eligible; local Phoenix candidate preferred.
• Hybrid work model with initial on-site period required in Phoenix.

Responsibilities

• Oversee Azure solutions deployment and maintenance.
• Manage compute, storage, networking, and security in Azure.
• Provide Tier 2 desktop support and create KBs for Tier 1.
• Administer DNS, Domain Controllers, and Azure AD including Hybrid Join/AAD Connect.
• Maintain Azure IaaS, PaaS, and SaaS services (SQL databases, web apps).
• Use Workspace Analytics to monitor system health and security.
• Coordinate asset tracking with Support Services.
• Enforce endpoint security with Intune and MDM solutions.
• Automate admin tasks and manage certificates and recovery vaults.
• Lead vulnerability remediation across agency systems.

Skills

Azure Cloud

Tier 2 Support

DNS

Workspace Analytics

Intune

MDM

Azure monitoring

Automation

Tools

Azure AD

AAD Connect

SQL databases

Web App service

Intune Console

Job description

This is a contract to hire position. All candidates must be eligible to convert to an FTE. The State is unable to sponsor any visas.

Local Only to Phoenix. Hybrid but on site for the first 2-3 months.

Job Title: Tier 2 Support with Azure Workspace Analytics experience

Job ID: 13263 -Hybrid - Local

Client: State of Arizona - AZMD

Closing Date & Time: 8/20/2026@ 4 PM

Required Skills

• Experience with Azure Cloud
• Tier 2 Support for general desktop support issues
• Domain Name System (DNS)

Preferred Skills

• Intune experience
• Mobile Device Management (MDM)
• (Workspace Analytics) Azure monitoring tool

Position Overview

The Arizona Medical Board is seeking a skilled and proactive Cloud Systems Administrator to join our dedicated IT team. In this contract-to-hire role, you will be instrumental in the end-to-end management of our cloud infrastructure, ensuring high availability, security, and performance. We are looking for a professional who thrives in a hybrid environment and is passionate about leveraging Microsoft Azure to support critical state agency operations.

Key Responsibilities

• Oversee the implementation, maintenance, and continuous monitoring of the agency's Microsoft Azure Solutions.
• Manage major Azure environment services, including compute, storage, networking, and security frameworks.
• Serve as Tier 2 Support for general desktop support issues. Able to follow and write KBs for knowledge transfer to Tier 1 Service Desk.
• Administer core infrastructure components such as DNS, Domain Controllers, and Azure Active Directory (including Hybrid Join and AAD Connect).
• Maintain Azure IaaS, PaaS, and SaaS services, including SQL databases, Managed SQL instances, and Web App service plans.
• Utilize Azure monitoring tools (Workspace Analytics) to maintain system health and security oversight.
• Work with Support Services for inventory management and asset tracking.
• Manage endpoint security and device compliance using Microsoft Intune and Mobile Device Management (MDM) solutions.
• Automate administrative tasks and manage certificate life cycles and recovery vaults.
• Lead proactive vulnerability remediation efforts to ensure the security and integrity of all agency systems.