Tier 2 Cloud Ops Engineer — AWS, Kubernetes, TS/SCI

Linuxconfig; Colorado Springs, Northern (CO, KY); Hybrid; USD 100,000 - 203,000; Full time

Job summary

Accenture Federal Services seeks a Tier Two Operations engineer to join a high-impact team supporting a cloud platform environment. You will deploy cutting-edge applications, automate core processes, and serve as the trusted escalation point for the service desk with strong Linux and Windows expertise and hands-on AWS experience.

Responsibilities include managing Windows and Linux environments, Kubernetes clusters in a private cloud, and collaborating with Cyber Security and Engineering to

Qualifications

• 3 years of IT experience or equivalent
• 1 year hands-on Kubernetes and/or Docker experience
• Experience with AWS Cloud services
• Ability to meet DoD 8570 IAT II requirements (Security+ or higher)

Responsibilities

• Serve as the primary escalation point for the service desk, tackling complex troubleshooting for applications, virtual workspaces, network and performance issues, and a variety of service requests
• Administer and maintain Windows systems using PowerShell DSC and GPO, and manage software bundles for diverse virtual desktop environments
• Oversee Kubernetes clusters in a private-cloud setting, including maintenance, troubleshooting, and incident response
• Deploy and maintain software using AWS Cloud Services (EC2, EKS, S3, Workspaces, etc.), ensuring snapshot management and reliability
• Collaborate with Cyber Security and Engineering teams to optimize cloud solutions and support DevOps improvements
• Support systems engineering functions for new system development, enhancements, and patching under CM processes
• Automate routine tasks and maintain automated job schedules
• Use Jira to track Tier 2 issues and communicate status with customers

Skills

Linux admin

Windows admin

Kubernetes

Docker

AWS

Security+ or higher

Tools

PowerShell DSC

Group Policy (GPO)

Jira

Job description

Accenture Federal Services seeks a Tier Two Operations engineer to join a high-impact team supporting a cloud platform environment. You will deploy cutting-edge applications, automate core processes, and serve as the trusted escalation point for the service desk with strong Linux and Windows expertise and hands-on AWS experience.

Responsibilities include managing Windows and Linux environments, Kubernetes clusters in a private cloud, and collaborating with Cyber Security and Engineering to