Tier 1 Field Technician

1Above Technology LLC; Kansas City (MO); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Company vehicle provided

15 days PTO

401(k) 3% Match

Job summary

1Above Technology LLC is seeking a Tier 1 Field Technician to support structured cabling, low voltage installs, and security system deployments. You’ll travel to client sites regularly, assist with network-related tasks, and document findings with meticulous care while coordinating with supervisors and the service team.

The role is hybrid based in Kansas City, MO, with company vehicle provided, PTO, and 401(k) matching.

Qualifications

• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs and work on ladders/ceiling spaces.
• Comfort using hand and power tools and basic IT/networking interest.
• Strong attention to detail and thorough documentation.

Responsibilities

• Travel to client sites for structured cabling, low voltage installs, and infrastructure projects.
• Assist with camera, access control, intercom, and security system installs under supervision.
• Support network infrastructure tasks including AP mounting, cabling, data drops, and closet organization.
• Run and terminate cable, mount hardware, and prep job sites.
• Document findings and maintain detailed records of work and conditions.

Skills

Hand tools

Power tools

Attention to detail

Communication

Punctuality

Willingness to learn

Physical stamina

Tools

Drill

Cable tester

Fish tape

Punch-down tools

Cable certifiers

Label maker

Job description

We’re looking for a hands‑on, motivated Tier 1 Field Technician to join our growing team. This is a field‑first position; you’ll be on the road a minimum of 3 -4 days per week, working alongside experienced technicians and project supervisors on real installations across our client portfolio. If you like working with your hands, learning on the job, and not being stuck at a desk all day, this role is built for you.

What You’ll Be Doing

• Traveling to client sites to assist with structured cabling, low voltage installations, and infrastructure projects
• Supporting camera, access control, intercom, and physical security system installs under supervisor direction
• Assisting with network infrastructure work including access point mounting and cabling, data drop installations, and network closet organization
• Running and terminating cable, mounting hardware, and performing general site prep work
• Assisting with site surveys and documenting findings; accurate, thorough documentation is a core part of this role, not an afterthought
• Completing small, scoped service calls independently after completing onboarding and training
• Off road days: handling ticket work, providing remote support for installed systems, participating in project planning meetings, and coordinating with the service team
• Maintaining detailed records of work performed, materials used, and site conditions for every job
• Keeping tools, materials, and vehicles organized and job‑ready
• Communicating clearly with your supervisor and the service team on job status and any on‑site issues

What We’ Looking For

• Comfort working with hand and power tools; you don’t need to be an expert, but you need to know your way around a drill, fish tape, and a cable tester
• A valid driver’s license and a clean driving record; you will be driving a company vehicle to job sites regularly
• Strong attention to detail; sloppy work and incomplete documentation create real problems downstream for clients and the team
• Physical ability to work on ladders, in ceiling spaces, and lift up to 50 lbs
• Willingness to learn; this role is managed and supported, not thrown in the deep end
• Good communication and punctuality; our clients see you as a representative of the company
• A general interest in IT, networking, or low voltage systems is a big plus

Nice to Have (Not Required)

• Any hands‑on experience with cabling, networking, A/V, security systems, or general IT work
• Exposure to wireless networking, access point installation, or Wi‑Fi troubleshooting
• Experience with intercoms, door entry systems, or structured data cabling
• Familiarity with tools like label makers, cable certifiers, or punch‑down tools
• CompTIA A+ or Network+ (in progress counts)

Compensation & What We Offer

• $25-$30/hr depending on experience; candidates with real low voltage, camera, or access control exposure will come in toward the higher end
• Company vehicle provided for field work
• Significant overtime opportunity; our project load keeps the team busy and earning
• A clear path to Tier 2 as you build skills and take on more complex work
• A collaborative, supportive team environment where people actually help each other
• Exposure to a wide range of environments; commercial, multi‑family, and everything in between
• 15 days PTO
• 401(k) 3% Match

Location

This is a hybrid field/remote position based in Kansas City, MO. On non-field days, you’ll be working from remote handling ticket work, remote support for installed systems, project planning, and team coordination.

A Note on Growth

This is an entry‑level field role, but it’s not a dead end. Technicians who show up consistently, absorb training, and communicate well move up. We promote from within and have a defined path from T1 through senior field and project lead roles.