Tier 1 Appointment Scheduler

Campbell Clinic Pc; Cookeville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HRA Option

Flexible Spending Account

Life Insurance

Long-Term Disability

Voluntary Short-Term Disability

401(k) Plan Matching + Profit Sharing

Employee Assistance Program

Paid Time Off

Paid Holidays

Job summary

Campbell Clinic Pc in Cookeville, TN is seeking a Regular Full-Time Appointment Scheduler to coordinate patient appointments for all locations and providers, ensuring providers are fully utilized.

The role requires a high school diploma, customer service experience, basic computer skills, and the ability to type; strong teamwork and reliability are essential. Benefit package includes health plans, retirement, PTO and paid holidays.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience required.
• Experience in a physician's office preferred.

Responsibilities

• Makes appointments for patients, reschedules and cancels through patient portal, patient call, and outside referral software program.
• Follows appointment guidelines to ensure proper scheduling.
• Determines patient's clinical need to ensure proper scheduling.
• Regular and predictable attendance.
• Ability to work in a cooperative manner with others.
• Performs other related duties as assigned.

Skills

Customer service

Typing

Basic computer skills

Teamwork

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time TICookeville, Cookeville, TN, US

POSITION SUMMARY

Make all patient appointments for all locations and all providers to ensure all providers are fully utilized

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Makesappointmentsforpatients,reschedulesandcancelsthroughpatientportal,patientcall,andoutsidereferralsoftware program
• Follows appointment guidelines to ensure properscheduling
• Determines patient's clinical need to ensure properscheduling
• Regular and predictableattendance
• Ability to work in a cooperative manner withothers
• Performs other related duties as assigned

SKILLS & ABILITIES

Education:High School Graduate or equivalent required

Experience:Previous customer service experience is required. Previous experience in a physician's office, with working knowledge of office clinical procedures is preferred

Computer Skills:Must be computer literate. Basic computer skills required. Must be able to type.

Campbell Clinic Benefit Summary:

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account
• Basic Life Insurance
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability
• Critical Illness Insurance
• 401(k) Plan Matching + Profit Sharing
• Employee Assistance Program
• Paid Time Off
• Paid Holidays

ADA Disclaimer: In developing this job, description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Equal Opportunity Employer/Veterans/Disabled