Tickets & Premium Account Executive

Miller Sports + Entertainment; Sandy (UT); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Free perks for Bees & Megaplex

Discounted perks

Job summary

The Salt Lake Bees, part of Miller Sports + Entertainment, is seeking a Tickets Premium Account Executive to drive revenue through season memberships, group events, and premium seating. You will manage accounts in Salesforce, renew group bookings, and service non-gameday events with a passion for customer experience.

This full-time role requires strong organization, ability to work evenings/weekends/holidays, and a professional presence in Sandy, UT, with some remote flex days.

Qualifications

• Bachelor’s Degree from an accredited college or university is preferred but not required
• 1 or more year of sales experience preferred
• Ability to work all home games and work irregular hours (evenings, weekends, holidays)
• Basic computer knowledge
• Punctual, groomed and dressed for a professional environment
• Ability to work effectively under fast-paced, high-stress situations
• Able to observe, inspect, estimate and asses
• Able to sit or stand for long periods of time
• Combination of standard business hours and game hours. Must be able to work 4 days in office (Sandy, UT) with one remote flex day option per week (typically Friday).

Responsibilities

• Manage and keep detailed notes of all customer accounts within our CRM, Salesforce
• Manage and organize accounts within our ticketing system, Ticketmaster
• Sell Season Ticket Memberships for the Salt Lake Bees
• Sell, Service & Renew Groups and Corporate Events for the Bees and MSE properties
• Sell Premium Seating and club spaces
• Sell, Service Non-gameday events at Daybreak Field and additional revenue opportunities through MSE properties
• Provide outstanding customer service
• Build a network of clientele and grow it every year
• Perform gameday responsibilities such as entertaining clients and fulfilling commitments of FEPs
• Maintain & Grow industry standard sales & service skills
• Participate in on-going training and growth incentives
• Support the building of a diverse culture that enriches the lives of our employees, customers, partners and communities
• Embrace a culture of inclusion where guests and team members feel welcomed, valued and heard
• Enrich lives by creating winning experiences and timeless memories
• Operate with an emphasis on safety for employees, teams, and guests
• Be a student. Be a teacher. Be a leader.
• Other duties as assigned

Skills

Sales experience

Customer service

Communication

Education

Bachelor’s degree preferred

Tools

Salesforce

Ticketmaster

MS Office

Job description

Life is Better at the Ballpark!

We're glad you're interested in working for the Salt Lake Bees!

Why work for The Bees?

• It's fun! We love baseball; the sports industry is our passion.
• It's rewarding! Our fans love the sports experience, which makes our jobs even more enjoyable.
• It's exciting! We support a new sports and entertainment district, with The Ballpark at America First Square and the Salt Lake Bees as its anchor.
• Fun perks! Free and discounted perks for the Salt Lake Bees and Megaplex Theatres.

What will I Do?

You will work for one of Utah’s most recognizable sports brands, with a great team, creating lasting memories for our guests and fans!

The Tickets & Premium Account Executive is responsible for generating revenue through the selling of season ticket memberships, selling and servicing of partial plans, group tickets, corporate events, premium seating, non-gameday events and other Miller Sports + Entertainment properties via phone calls, appointments, networking events and arena/ballpark tours. Essential to this role is the ability to be organized, prospect, sale and manage multiple accounts effectively while in a fast paced, fun environment. Additionally, we expect this role to lead out on different sales initiatives, staff training, and innovation among the entire Ticketing Department. The Tickets Premium Account Executive champions the company’s Mission and Vision and models the company Values.

The Position Will

• Manage and keep detailed notes of all customer accounts within our CRM, Salesforce
• Manage and organize accounts within our ticketing system, Ticketmaster
• Sell Season Ticket Memberships for the Salt Lake Bees
• Sell, Service & Renew Groups and Corporate Events for the Bees and MSE properties
• Sell Premium Seating and club spaces
• Sell, Service Non-gameday events at Daybreak Field and additional revenue opportunities through MSE properties
• Provide outstanding customer service
• Build a network of clientele and grow it every year
• Perform gameday responsibilities such as entertaining clients and fulfilling commitments of FEPs
• Maintain & Grow industry standard sales & service skills
• Participate in on-going training and growth incentives
• Support the building of a diverse culture that enriches the lives of our employees, customers, partners and communities
• Embrace a culture of inclusion where guests and team members feel welcomed, valued and heard
• Enrich lives by creating winning experiences and timeless memories
• Operate with an emphasis on safety for employees, teams, and guests
• Be a student. Be a teacher. Be a leader.
• Other duties as assigned

What are the requirements of the Job?

We want to give our guests the best sporting experience possible. To do this, our jobs demand reliability, positivity, and hard work. We believe you have what it takes to make a great impact!

• Bachelor’s Degree from an accredited college or university is preferred but not required
• 1 or more year of sales experience preferred
• Ability to work all home games and work irregular hours (evenings, weekends, holidays)
• Basic computer knowledge
• Punctual, groomed and dressed for a professional environment
• Ability to work effectively under fast-paced, high-stress situations
• Able to observe, inspect, estimate and asses
• Able to sit or stand for long periods of time
• Combination of standard business hours and game hours. Must be able to work 4 days in office (Sandy, UT) with one remote flex day option per week (typically Friday).

Is this part-time or full-time?

This is a full-time role.

What is the wage structure?

Base + Commission (Paid on a draw system)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.