Ticket Seller

ASM Global-SMG; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

Legends & ASM Global is seeking a part-time Ticket Seller for the Ticket Office at the North Charleston venue. You will support daily operations, sell event tickets, handle cash and electronic transactions, and help guests with friendly service.

Open and close ticket windows, reconcile cash, generate daily reports, and maintain records. A high school diploma is required, and prior customer service experience is a plus. This is an on-site, hourly position.

Qualifications

• High School Diploma or GED required.
• Experience in customer service is preferred.
• Ability to handle cash accurately and maintain records.

Responsibilities

• Open and close ticket windows during scheduled hours.
• Sell tickets for events using ticketing systems.
• Accurately process cash and electronic transactions.
• Reconcile cash drawer with daily ticket sales.
• Prepare and transfer daily revenue to the vault.
• Generate and complete daily ticket sales reports.
• Maintain and file records and documentation.
• Provide excellent customer service to patrons in person and via phone.
• Perform general clerical duties and other tasks as assigned.

Skills

Customer service

Cash handling

Cash reconciliation

Ticketing systems

Communication

Education

High School Diploma / GED

Tools

Ticketing systems

Job description

POSITION: Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non-Exempt (Hourly / Part-Time) LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centers, and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ensures accurate financial transactions and delivers a positive experience to all guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Open and/or close ticket windows during scheduled business hours
• Sell tickets for events at the venue using ticketing systems
• Accurately process cash and electronic transactions
• Reconcile cash drawer with daily ticket sales
• Prepare and transfer daily revenue to the vault in accordance with procedures
• Generate and complete daily ticket sales reports
• Maintain and file records, reports, and documentation
• Provide excellent customer service to patrons in person and via phone
• Perform general clerical duties and other tasks as assigned

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

EDUCATION AND/OR EXPERIENCE

High School Diploma / GED

SKILLS AND ABILITIES

COMPENSATION

• Competitive salary, commensurate with experience

WORKING CONDITIONS

Location: [On Site] 5001 Coliseum Drive, North Charleston, SC 29418

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.