Ticket Seller

Boyne Resorts; Bridgton (ME); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free season pass

Dependent passes discount

Food & retail discounts

Lessons & rentals discount

Pro deals on gear

Job summary

Pleasant Mountain is seeking friendly Ticket Sellers to greet guests, guide them through lift passes and products, and ensure a smooth, informative experience at the sales location.

You will handle transactions, promote promotions, and maintain a clean, welcoming sales area while delivering exceptional guest service in a team environment.

Qualifications

• Must be 18 years of age or older and have a high school diploma or equivalent.
• Outgoing and enjoy talking with guests.
• Strong communication and problem-solving skills.

Responsibilities

• Greet and welcome guests at the sales location.
• Assist guests with lift passes, products, and promotions.
• Maintain a clean, organized sales area and transact ticketing business.
• Handle cash and daily financial transactions with accuracy.
• Answer questions and relay messages to guests as needed.
• Coordinate with other departments to ensure smooth guest experiences.
• Provide information on Pleasant Mountain services, events, and promotions.
• Promote a safe environment and educate guests on the Your Responsibility Code.
• Support guests with general inquiries and escalate when appropriate.

Skills

Outgoing personality

Excellent communication

Cash handling

Team player

Education

High school diploma or equivalent

Job description

Overview

Pleasant Mountain is seeking Ticket Sellers to greet and guide guests on their purchase of lift passes and products. Master Pleasant Mountain’s services, promotions, and hours of operations to provide consistent information to all guests. Provide excellent customer service and act with accountability.

Overview

Pleasant Mountain is seeking Ticket Sellers to greet and guide guests on their purchase of lift passes and products. Master Pleasant Mountain’s services, promotions, and hours of operations to provide consistent information to all guests. Provide excellent customer service and act with accountability.

The ideal candidate for this position will be flexible with scheduling, enjoy talking with people, and may also have previous experience in a guest service role.

Responsibilities

• Develop an understanding of Pleasant Mountain’s services and products including various rates, discounts offered, promotions, complimentary tickets, and events.
• Greet and welcome guests to the sales location.
• Maintain the sales location in a clean, neat, and orderly fashion to transact all ticketing business inside and out, and to provide quality guest assistance.
• Handle and be accountable for all financial transactions and maintain accurate accounting records on a daily basis.
• Assist Guest Services in handling specific questions, delivery of messages and announcements. May be asked to provide Guest Service level interactions with guests when necessary.
• Interface with all other departments as necessary to create smooth interactions for guests.
• Operate a one-stop shopping outlet offering single and multi-day lift tickets and information regarding all Pleasant Mountain services.
• Problem-solve guest situations in a timely and respectful manner regarding any topic.
• Actively promote a safe recreational environment by educating the public with regards to “Your Responsibility Code.”

Qualifications

• At least 18 years of age and have a high school degree or equivalent.
• Outgoing and enjoy talking with people.
• A quick thinker and creative problem solver.
• A positive team player that is able to work independently as needed.

What We Offer

• Free season pass for skiing and snowboarding at all Boyne Resort locations.
• Discounted dependent passes.
• Discounts on food, retail, lodging, and resort activities at Boyne Resorts.
• Discounted ski/snowboard lessons and rentals.
• Pro Deal and discounts on clothing and equipment from participating outdoor brands.