Ticket Sales Supervisor - Winter 26.27

Schweitzer; Snowshoe (WV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Benefits – Minimal Essentials

Free skiing and snowboarding at Alterr

401k plan

Discounted Lift Tickets

Discounted dining & merchandise

Pro Deals

Employee discounts

Job summary

Snowshoe Mountain is seeking a Seasonal Sales & Guest Services lead to manage On-Mountain Sales locations, training staff and guiding guests with resort information. You will handle lift tickets, activities, and products while ensuring great guest experiences in a fast-paced environment.

Applicants should have a High School Diploma or GED and preferably some resort/sales experience. On-mountain housing options and a comprehensive perks package are available for eligible employees.

Qualifications

• High School Diploma or GED.
• Resort and sales experience or one year of related work experience.

Responsibilities

• Sell lift tickets, activities, and resort products through various systems.
• Guide guests with recommendations and information about the resort.
• Train and support staff in sales, operations, and guest service.
• Handle opening/closing procedures and money drops.
• Provide exceptional service with positive guest interactions.
• Maintain the appearance and atmosphere of On-Mountain Sales locations.
• Manage inventory and supply levels.
• Lead pre-shift meetings and attend relevant resort meetings.
• Assist with scheduling and breaks.

Skills

Sales

Guest service

Leadership

Education

High School Diploma or GED

Job description

Seasonal Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209. Pay: $16 per hour. Start Date: The end of November and beginning of December with positions available throughout the season. Flex and Seasonal positions available. Schedule: May require working early mornings, evenings, weekends, and holidays. If you're seeing this job, we're still hiring and accepting applications.

Employee Perks

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us

Step into a key leadership position at the heart of guest services, overseeing our vibrant team at The Depot and On-Mountain Sales locations. You’ll manage and guide staff in handling lift tickets, season passes, adventure activities, and event sales, ensuring seamless operations in a fast-paced environment. With your comprehensive knowledge of the resort, you’ll play a crucial role in enhancing guest experiences and driving success.

Job Responsibilities

• Sell lift tickets, activities, and resort products through various systems.
• Guide guests with recommendations and information about the resort.
• Train and support staff in sales, operations, and guest service.
• Handle opening/closing procedures and money drops.
• Provide exceptional service with positive guest interactions.
• Maintain the appearance and atmosphere of On-Mountain Sales locations.
• Manage inventory and supply levels.
• Lead pre-shift meetings and attend relevant resort meetings.
• Assist with scheduling and breaks.

Education

High School Diploma or GED

Preferred Experience

Resort and sales experience or one year of related work experience

All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.

Snowshoe, when you first hear the name, instinctually everyone's thoughts immediately settle on winter sports. While it's true that in 1974 Snowshoe Mountain nestled its roots in West Virginia's Cheat Mountain range as a small ski town, we've grown into quite the outdoor adventure mecca. With 11,000 acres of explorable terrain, a legendary bike park, three unique ski areas, and activities like paddle boarding, RZR tours, snowmobiling, snowtubing, music festivals, and international competitive events; the options are endless for anyone willing to embrace our Forever Wild lifestyle. Here on the mountain, we believe to provide the best guest experience you must live that experience yourself...so we work hard, play harder, and get paid doing what we love!

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