Ticket Sales Representative

Historic Tours of America; Saint Augustine (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay + commission

Paid vacation (2 weeks)

Health and wellness plans

Paid sick time

401K with company matching

Discounts on company attractions

Free admission to company attractions

Job summary

Historic Tours of America in Saint Augustine is seeking friendly Ticket Sales Representatives who love helping guests and sharing our city's history. You will sell tour packages and ensure guest satisfaction.

Responsibilities include handling money, balancing cash drawer, maintaining ticket inventory, and delivering accurate information about pricing and packages. Fluent English, flexible shifts, and a customer-first attitude are required.

Qualifications

• Accurately handle monies and receipts from sales, verify and balance cash drawer.
• Maintain ticket inventory and company assets.
• Read, write and speak fluent English.
• Work flexible shifts including days, evenings, weekends and holidays.

Responsibilities

• Sell appropriate tour packages based on knowledge of products and pricing to meet sales goals.
• Provide excellent guest service and assist guests with questions about tours and attractions.

Skills

Cash handling & balancing

Customer service

Independently working

Dealing with stress

English fluency

Flexible shifts

Education

High school diploma or equivalent

Job description

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY

Named one of the Top 3 Employers and Best Leadership in St. Augustine. Proud winner of the Chamber Member of the Year and Florida’s First Coast Tourism Impact Award. Join the team everyone's talking about!

This is a GREAT opportunity to SHINE the spotlight on your GUEST SERVICES and SALES skills!!!

Have fun offering Historic Tours of America’s® tours and attractions while inviting guests to learn about our historical city!

Job Summary

Our ideal Ticket Sales Representatives have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and the culture of our city is required. Effectively sell the appropriate tour package to the guest based on the knowledge of our products, pricing and the content of all ticket packages in order to meet your sales goals.

Employee Benefits

• Competitive pay and paid training: $15per hour + commission
• All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, FREE First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores, and FREE admission to all company attractions

Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!

• Eligibility requirements may apply

Required Knowledge, Skills And Abilities

• Accurately handle monies and receipts from sales, verify and balance cash drawer, secure and maintain ticket inventory and company assets
• Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests
• Ability to handle stressful situations and difficult people while maintaining a professional and pleasant demeanor
• Ability to read, write and speak fluent English in order to communicate with fellow CASTmembers and the general public
• Ability to work flexible shifts, including days, evenings, weekends and holidays

Qualifications

• High school graduate or equivalent preferred
• Valid Driver’s License with an acceptable driving record for the past three years, if required to drive while on duty