Tour Ticket Sales Specialist — Commission & Benefits

Historic Tours of America; Saint Augustine (FL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Paid training

Health benefits

401K plan with company matching

Paid vacation

Paid sick time

Discounts and free admission to all AT

Job summary

Historic Tours of America in Saint Augustine, FL is seeking a part-time Call Center representative to handle a high volume of inbound sales calls for tours and attractions across the United States. You will answer calls with enthusiasm, present a compelling sales pitch, and book tickets and reservations.

The role requires flexible hours including weekends and holidays. Training is paid, and full-time and part-time staff enjoy benefits, a fun work environment, and opportunities to advance in a

Qualifications

• High school diploma or equivalent preferred.
• 6 months or more experience in a call center environment or customer service experience is preferred.
• Must pass pre-employment background check and substance abuse testing.

Responsibilities

• Answer inbound calls from both telephone and live chat from the websites promptly and professionally.
• Extend courtesy and hospitality in full measure to every guest.
• Provide information and build the customer's interest in the services and products offered by the company.
• Proactively encourage guests to purchase tour tickets. Sell additional services by recognizing opportunities to up-sell.

Skills

Sales skills

Customer service

Typing speed

Phone system

CRM software

Education

High school diploma

Tools

Phone system

CRM software

Job description

Historic Tours of America in Saint Augustine, FL is seeking a part-time Call Center representative to handle a high volume of inbound sales calls for tours and attractions across the United States. You will answer calls with enthusiasm, present a compelling sales pitch, and book tickets and reservations.

The role requires flexible hours including weekends and holidays. Training is paid, and full-time and part-time staff enjoy benefits, a fun work environment, and opportunities to advance in a