Cashier

Five Star Parks and Attractions; Pigeon Forge (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Discounts

Complimentary Attraction Passes

FUN work environment!

Job summary

Five Star Parks and Attractions in Pigeon Forge, TN, is hiring a Front Desk Attendant. The role involves providing outstanding guest service, processing payments, and selling attraction tickets. This sales-oriented position allows you to boost earnings through commission for packages sold.

Your responsibilities include greeting guests, giving information about attractions, and maintaining a friendly environment. Candidates should possess strong communication, basic math skills, and be comfortable with POS systems. Benefits include employee discounts and complimentary attraction passes.

Qualifications

• Friendly, outgoing, and reliable with a passion for working with families and children.
• Ability to work in a fast-paced environment and stay calm under pressure.

Responsibilities

• Greet and assist guests with a friendly and positive attitude.
• Handle cash, credit, and debit card payments securely.
• Provide clear and helpful information about attractions.

Skills

Strong communication skills

Basic math skills

Ability to handle cash

Tools

Point-of-sale systems

Digital ticketing platforms

Job description

Company Overview

Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high‑energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award‑winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three‑year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.

Location

Pigeon Forge, TN

Position Type

Full Time

Job Summary

We are seeking a friendly, reliable, and guest‑oriented Front Desk Attendant to join our team. In this role, you will provide outstanding service to our guests while assisting with the purchase of tickets for various attractions, arcade play cards, and food & drinks, ensuring a smooth and enjoyable experience for all visitors. You will be responsible for interacting directly with guests, processing payments, and providing information about our attractions.

This is a sales‑based position. Your salary is primarily influenced by your ability to sell to our guests. We offer a very generous commission structure for each package sold, giving you the opportunity to boost your earnings while helping guests get the most out of their visit.

Key Responsibilities

• Greet and assist guests with a friendly and positive attitude.
• Provide clear and helpful information about attractions, hours of operation, special events, and promotions.
• Handle cash, credit, and debit card payments securely.
• Maintain a clean and organized area.
• Answer guest questions and provide directions to various areas of the center.
• Work with team members to ensure smooth operations, especially during peak hours or special events.
• Contribute to creating a fun and welcoming atmosphere for families and guests of all ages.

Qualifications

• Friendly, outgoing, and reliable with a passion for working with families and children.
• Strong communication skills and the ability to engage with guests of all ages.
• Basic math skills and the ability to handle cash, process transactions, and provide accurate change.
• Ability to work in a fast‑paced environment and stay calm under pressure.
• Comfortable using point‑of‑sale (POS) systems and digital ticketing platforms.
• Ability to work both independently and as part of a team.

Requirements

• Ability to stand for long periods.
• Ability to lift up to 25 lbs.
• Ability to bend, stoop, and reach during regular tasks.

Benefits

• FUN work environment!
• Employee Discounts
• Complimentary Attraction Passes for nearby attractions.

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.

Notice of E‑Verify Participation: Five Star Parks & Attractions participates in E‑Verify.