Retail Customer Experience & Sales Associate

Family Dollar; Pigeon Forge (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Pigeon Forge, TN is seeking a Customer Service Associate to enhance the shopping experience for customers. Responsibilities include assisting customers, managing transactions, and ensuring store cleanliness. Ideal candidates should have prior customer service experience in retail and possess strong communication and organizational skills. The position includes perks like retirement plans and educational assistance, promoting a positive work environment.

Qualifications

• Previous customer service experience in a retail environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and safe environment while interacting with customers.

Skills

Customer service skills

Relationship management

Problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

A retail company in Pigeon Forge, TN is seeking a Customer Service Associate to enhance the shopping experience for customers. Responsibilities include assisting customers, managing transactions, and ensuring store cleanliness. Ideal candidates should have prior customer service experience in retail and possess strong communication and organizational skills. The position includes perks like retirement plans and educational assistance, promoting a positive work environment.