Ticket Sales Account Associate

Tampa Bay Buccaneers; Tampa (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

The Tampa Bay Buccaneers are seeking an energetic sales professional to drive revenue through Season Passes, Premium Seating, and hospitality packages. You will prospect, present, and close opportunities, building lasting relationships with fans and corporate partners.

This on-site role requires strong communication, a results-driven mindset, and comfort with both in-person and virtual presentations. Expect a fast-paced, team-oriented environment at the stadium and in community events.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 3-4 years of previous sales experience with professional sports teams.
• Strong communication, presentation, and relationship-building experience.
• Self-motivated with a strong drive to achieve and exceed goals.
• Experience making high volumes of outbound calls and conducting in-person appointments.

Responsibilities

• Proactively generate new business through outbound calls, targeted prospecting, email communication, social selling, and in-person appointments.
• Sell full-season memberships, partial plans, premium products, group outings, and single-game hospitality options.
• Meet or exceed daily/weekly activity metrics and monthly revenue goals.
• Manage a personal pipeline of qualified leads and maintain detailed records in CRM.
• Conduct virtual and in-person sales presentations, including stadium tours and premium seat showings.

Skills

Communication skills

Prospecting

CRM proficiency

Presentation skills

Time management

Collaborative selling

Education

Bachelor’s degree or equivalent experience

Tools

CRM systems

Microsoft Office

Archtics

Sales Force

Day Force

Suite Pro

Job description

Mission

The Tampa Bay Buccaneers organization’s vision is to be the flag-bearer for Tampa Bay past and future, while driving the next generation of NFL culture. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision.

Position Description

This role is responsible for generating new business revenue through the sale of Season Passes, Premium Seating, Group Tickets, and various hospitality products. This role is responsible for achieving goals and is passionate about creating exceptional fan experiences.

Essential Functions

• Proactively generate new business through outbound calls, targeted prospecting, email communication, social selling, and in-person appointments.
• Sell full-season memberships, partial plans, premium products, group outings, and single-game hospitality options.
• Consistently meet or exceed daily/weekly activity metrics and monthly revenue goals.
• Manage a personal pipeline of qualified leads and maintain detailed records in CRM.
• Conduct virtual and in-person sales presentations, including stadium tours and premium seat showings.
• Build strong relationships with prospective buyers through consultative conversations and needs-based selling.
• Deliver an elevated customer experience aligned with Buccaneers brand standards.
• Assist in game-day and off-site sales activations, including staffing sales tables, hosting prospects, and participating in premium experiences.
• Host clients and prospects during games; maintain a professional presence in premium areas when assigned.
• Represent the organization at community events, networking functions, and ticket sales initiatives.
• Work closely with Ticket Operations, Service, and Premium Hospitality teams to ensure smooth onboarding for new buyers.
• Share best practices with teammates and contribute to a positive, competitive sales culture.
• Participate in ongoing training, coaching, and development sessions.

Management Responsibilities

This position does not manage employees.

Non-Essential Functions

• Support other departments (Marketing, Community Relations, Premium Hospitality) with events on an as-needed basis.
• Participate in optional employee volunteer events or internal social activities.
• Help with special projects or research assignments not directly related to ticket sales.
• Provide occasional assistance at large-scale stadium events (e.g., concerts, non-football events), as assigned.
• Perform other duties as assigned that do not materially impact the position’s primary sales responsibilities.

Skills & Abilities

• Strong written and verbal communication skills
• Openness to feedback and continuous improvement
• Willingness to learn new systems or technologies
• Strong service orientation and relationship-building skills
• Strong organizational and follow-up skills
• Strong decision-making and problem-solving abilities
• Strong service orientation and relationship-building skills
• Flexibility in a fast-paced, changing environment
• Ability to prioritize tasks and meet deadlines
• Effective time and resource management
• Ability to manage multiple projects simultaneously
• Openness to feedback and continuous improvement

Additional Skills & Abilities

• Ability to thrive in a fast-paced, competitive, and results-driven environment.
• Strong interpersonal skills with the ability to quickly build rapport and trust with prospects.
• High level of professionalism, integrity, and positive attitude.
• Comfortable working both independently and as part of a collaborative team.
• Ability to handle objections confidently and communicate value clearly.
• Proficiency with CRM systems, Microsoft Office Suite, and digital communication tools.
• Ability to remain calm and personable during high-pressure situations (game days, deadlines).
• Strong presentation skills for conducting virtual and in-person sales appointments.
• Self-motivated with a strong drive to achieve and exceed goals.

Experience & Education

• Bachelor’s degree or equivalent experience preferred.
• 3-4 years of previous sales experience working for a professional sports team.
• Strong communication, presentation, and relationship-building experience.
• Self-motivated with a strong drive to achieve and exceed goals.
• Experience making high volumes of outbound calls and conducting in-person appointments.

Technical Knowledge

• Proficient with computers and standard office software
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) or comparable tools
• Comfortable learning and navigating new systems or applications

Additional Technical Knowledge

• Archtics ticketing system
• Sales Force
• Day Force
• Suite Pro
• Zoom Info

Work Environment

• Extended evening, weekend work hours sometimes required
• Required to work all home games
• May have to work occasional holidays
• Must be comfortable working in a high intensity setting, meeting tight deadlines and delivering quality results

Physical Fitness Standards

• Must be able to lift up to 20 pounds at times

Equal Opportunity Employer

Buccaneers Team LLC (the “Club”) provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, marital status, disability, age, military status, genetic information, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

Disclaimer

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Club reserves the right to revise this job description at any time and to require employees to perform other tasks if there are changes to circumstances or conditions of the Club’s business, competitive considerations, or the work environment.

Accommodations

Employees must be able to perform the essential functions of this position satisfactorily. The requirements set forth herein are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Offers of employment are contingent on successful completion of a background screening.

At-Will Employment

The position covered by this Job Description is expressly declared to be “at will,” meaning the Club has the right to terminate the employee’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee.

Privacy Notice

Any personal information that you provide to the Club as part of the recruitment process may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Club. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions, and analytics related to the Club’s recruitment practices. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Club, including sending you correspondence or general information relating to employment. Your personal data may be disclosed to Club affiliates and to third-party organizations providing services to the Club. Your personal data will be retained in accordance with the Club’s document retention policies and applicable laws.