Ticket & Gate Agent - German Speaker | Flight Privileges

Delta Air Lines; Detroit (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Vacation days

Paid holidays

Health benefits

Flight privileges

Job summary

Delta Air Lines is seeking a Language of Destination (LOD) Customer Service Agent to assist German-speaking customers and ensure a smooth travel experience. The role requires strong English skills and the ability to guide passengers through ticketing, check-in, and gate processes with professionalism.

As part of Delta's customer-focused team, you will operate in a dynamic airport environment, handle lifting duties, and uphold safety standards while providing accurate travel information and

Qualifications

• German language required with ability to pass language assessment.
• Strong English communication skills (verbal and written).
• Prior customer service experience is a plus.

Responsibilities

• Greet customers and assist with ticketing and baggage check-in.
• Use a computer to sell, print, and reissue tickets; manage check-in processes.
• Provide gate announcements and aid in boarding; maintain safety practices.

Skills

German language

English proficiency

Education

High school diploma

Job description

Delta Air Lines is seeking a Language of Destination (LOD) Customer Service Agent to assist German-speaking customers and ensure a smooth travel experience. The role requires strong English skills and the ability to guide passengers through ticketing, check-in, and gate processes with professionalism.

As part of Delta's customer-focused team, you will operate in a dynamic airport environment, handle lifting duties, and uphold safety standards while providing accurate travel information and