Thrift Store Supervisor — Grow Sales & Community Impact

The Salvation Army USA Central Territory; Grand Rapids (MN); On-site; USD 24,000 - 26,000; Full time

Job summary

The Salvation Army Grand Rapids Thrift Store is seeking an Assistant Manager to support daily store operations and customer service in Grand Rapids, MN. This on-site role involves supervising staff and volunteers, assisting with merchandising, and promoting store initiatives to advance the organization's mission of Doing the Most Good.

Required: High School diploma, 1+ year retail experience, reliable transportation, and the ability to pass background checks.

Qualifications

• High School diploma or equivalent required.
• One or more years of retail experience, preferably in a non-profit or thrift store setting.
• Must pass background checks, possess a valid driver's license, and meet MVR requirements.

Responsibilities

• Store Operations Support (35%): Assist with daily store operations, including opening and closing procedures, basic cash handling, and ensuring policies and procedures are followed. Provide support to the Store Manager in supervising staff and volunteers.
• Inventory & Merchandising Assistance (25%): Help oversee the sorting, pricing, and display of donated items. Ensure merchandise is rotated regularly and that displays are clean and organized.
• Customer Service (15%): Provide excellent customer service by answering questions, resolving minor complaints, and helping maintain a welcoming store environment.
• Sales Floor Support (10%): Support implementation of promotions and merchandising plans developed by the Store Manager. Help maintain attractive and well-stocked displays to maximize sales.
• Facility Upkeep (10%): Assist in maintaining a clean and safe store environment. Report facility or equipment issues to the Store Manager in a timely manner.
• Donor & Community Interaction (5%): Greet and thank donors for contributions. Support community engagement efforts led by the Store Manager.

Skills

Interpersonal skills

Attention to detail

Initiative

Problem solving / multitasking

Education

High School diploma or equivalent

Job description

The Salvation Army Grand Rapids Thrift Store is seeking an Assistant Manager to support daily store operations and customer service in Grand Rapids, MN. This on-site role involves supervising staff and volunteers, assisting with merchandising, and promoting store initiatives to advance the organization's mission of Doing the Most Good.

Required: High School diploma, 1+ year retail experience, reliable transportation, and the ability to pass background checks.