Thrift Store Sales Associate

The Salvation Army Southwest Division; Billings (MT); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Sick leave

Vacation

Floating days

Pension plan

403(b) plan

Job summary

The Salvation Army Southwest Division in Billings, MT is seeking a Thrift Store Sales Associate to stock the floor, assist customers, and manage cashier duties. This is a full-time, non-exempt role with a focus on service and presenting a welcoming shopping environment.

The position offers health and dental benefits, paid time off, a pension plan after one year, and a 403(b) plan, supporting a stable, mission-driven workplace.

Qualifications

• High school diploma or equivalent preferred.
• Ability to operate point-of-sale equipment and handle cash accurately.
• Strong customer service, communication, and teamwork skills.

Responsibilities

• Greet customers and assist them throughout their shopping experience.
• Operate the cash register, credit card terminal, and POS equipment accurately.
• Stock, rotate, and straighten merchandise on shelves and displays.
• Maintain a clean, organized, and attractive sales floor.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Job Title: Thrift Store Sales Associate

FLSA Status: Full Time - non-exempt

Reports to: Sales Supervisor

Schedule: 40 hours per week Monday- Saturday overtime as needed.

Rate of Pay: $16 per hour

Closing Date: 6/6/2026

Benefits

• Health, vision, dental, life as well as voluntary life and disability insurance


• Sick leave benefit: 1 day per month, 12 sick days per year (accrual and availability begins at hire)


• Vacation benefit: 10 vacation days per year, accrued at the rate of 0.0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)


• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)


• Pension Plan (after one year of continuous service)


• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Position Summary

This position is essential to ensure that the sales floor is stocked, organized, and presentable to customers. Providing excellent customer service and accurate cashiering are key parts of this role. This position also helps ensure that inventory is properly stocked and rotated throughout the store. Maintaining a clean, welcoming, and customer-focused environment is vital to doing this job well.

Duties and Responsibilities

• Customer service and cashiering
  
  
  
  • Greet customers and assist them throughout their shopping experience.
  
  
  • Operate the cash register, credit card terminal, and related point-of-sale equipment accurately and courteously.
  
  
  
  


• Merchandising and stocking
  
  
  
  • Stock, rotate, and straighten merchandise on shelves, racks, and sales displays.
  
  
  
  


• Assist with maintaining a clean, organized, and attractive sales floor.

Education/Experience

High school diploma or equivalency preferred

Skills

• Ability to operate point-of-sale equipment and handle cash accurately


• Strong customer service, communication, and teamwork skills

Qualities

• Strong work ethic


• Dependable and courteous


• Reliable, punctual, and safety-focused.


• Professional and courteous demeanor with donors.


• Supportive of The Salvation Army's mission


• Able to reflect and model the high standards of our organization

Requirements

• Driving: This position does not require driving.


• Background Check: Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies.


• Physical:
  
  
  
  • Ability to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 25-50 pounds, to access and produce information from the POS, to operate telephone, to understand written information
  
  
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.
  
  
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  
  
  
  

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the [Know Your Rights](https://www.eeoc.gov/poster) notice from the Department of Labor.