Thrift Store Associate

The Salvation Army USA Western Territory - Cascade Division; Grants Pass (OR); On-site; USD 20,000 - 22,000; Part time

Job summary

The Salvation Army USA Western Territory - Cascade Division in Grants Pass is seeking a part-time Thrift Store Associate to assist customers, handle cash, sort, price and stock merchandise, and maintain a clean, shopper-friendly store environment. The role emphasizes fast, friendly service and cooperation with donors.

Requirements include a High School diploma or GED and at least 6 months of register experience. 25 hours per week, pay rate listed in the posting.

Qualifications

• Able to handle cash, make change, and operate cash register.
• Excellent telephone skills.
• Customer service mindset.
• Must be able to understand instructions concerning handling and marking of merchandise.

Responsibilities

• Operate cash register and process sales.
• Price, stock, and display merchandise.
• Assist donors and customers in-store and loading purchases.
• Keep checkout area, dressing rooms, and store tidy and shopper-friendly.
• Assist with donation pickups and respond to customer concerns.

Skills

Cash handling

Telephone skills

Customer service

Follow instructions

Education

High School diploma or GED

Job description

Recruiting Opportunity Closes: 08.27.2026

Hourly Wage: $15.55

Hours Per Week: 25

Status: Non-Exempt / Part Time

Number of Positions: 1

Department: Thrift Store

Position Title: Thrift Store Associate

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email [e-mail], attention Eric Hansen or Sheila Jordan.

Education and Work Experience:

• High School diploma or GED equivalent
• Minimum of 6 months of experience working on a register and customer service.

Scope of Position:

Ensure all donated items are sorted and priced in a timely manner. Help in the Thrift Store with stocking shelves and display of merchandise. Maintain a clean, shopper-friendly environment in Thrift Store. Provide fast, friendly customer service when working in Thrift Store and accepting donations. Assist with clerk responsibilities as assigned.

Knowledge, Skills and Abilities Required:

• Able to handle cash, make change, and operate cash register.
• Excellent telephone skills.
• Customer service mindset.
• Must be able to understand instructions concerning handling and marking of merchandise.

Essential Duties and Responsibilities:

Perform duties as assigned such as

• Operating cash register
• Pricing
• Stocking
• Displaying
• Outdating
• Assisting customers and donors promptly and courteously.
  • Includes assisting customers with loading purchases and donors with unloading donations. Inform donors when donations are unusable.
• Sorting, prepping, and cleaning donations to make ready for sale.
• Keep the store straightened including clean and tidy appearance at checkout counter, dressing rooms.
• Keep the store's interior and exterior clean by vacuuming, sweeping, dusting, cleaning break room, washroom, or washing windows.
• Working with volunteers and community service workers to ensure efficient operations.
• Answer phones and take detailed messages.
• Schedule donation pick-ups when needed.
• Respond appropriately to all customer concerns and complaints and refer unresolved matters to the Store Manager.
• Other duties as assigned by supervisor or their designated representatives.

Physical Requirements:

EQUIPMENT USED

• Business Phone System
• Personal Computer Monitor and Workstation
• All-in-One Printer/Copier/Fax Machine
• Hand Tools, Electric and Manual
• Hand Trucks and Ladders
• Cash Register/Point of Sale System

This position will require job related lifting loading and unloading. Must be able to lift up to 50 pounds. On occasions lifting may exceed 50 pounds and should be attempted safely using appropriate equipment and in accord with recommended procedure.

Walk, bend, stoop, sit, stand for short/long periods of time, kneel, twist body, push, pull, lift and carry up to 50 pounds for short distances, have sense of touch, reach, grasp with hands and fingers, climb stairs, hear, identify colors, have close vision, have finger dexterity, speak and read, also will include wearing plastic or rubber gloves, working with household cleaners, exposure to inside and outside temperate variations, exposure to dust and molds, and may require operation of company owned vehicles.

Working Conditions:

Regular and punctual attendance.

This position requires that you work in an environment with frequent interruptions, multiple deadlines, and competing priorities. While in this position you may encounter situations involving frustration, antagonism, anxiety, and deadlines. The work involves a high degree of independence.

A valid driver's license and acceptable driving record is preferred. Will require a criminal history information check. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered.

MISCELLANEOUS:

The Salvation Army does have a dress code. This will be shared with you at the time of employment.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Supervisor: Thrift Store Manager - Major Kit Wetter

Qualifications

Education

High School or Equivalent (required)

Experience

Minimum of 6 months of experience working on a register and customer service. (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.