Thrift Store Production Lead - Supervisory & Pricing

The Salvation Army Southwest Division; Billings (MT); On-site; USD 51,577,000 - 61,303,000; Full time

Benefits offered by this job

Health, vision, dental, life insurance

Sick leave

Vacation benefit

Pension Plan

Voluntary 403(b) plan

Paid time off 10 vacation days/year

Floating day off

Employee recognition

Job summary

The Salvation Army Southwest Division is hiring a Thrift Store Production Lead to oversee the daily processing of donated goods, ensuring efficient workflow, quality control, and achievement of production goals. You will supervise staff, price items, organize workflow, and coordinate with store leadership on inventory levels.

The role emphasizes maintaining a clean, safe, and productive work environment while upholding Salvation Army values and mission.

Qualifications

• High school diploma or equivalent preferred.
• Leadership or Supervisory Experience Preferred.
• Experience in production, warehouse, or retail preferred.
• Forklift experience and/or certification preferred.

Responsibilities

• Supervise, support, and guide production staff to ensure efficient workflow and task completion.
• Assign daily tasks and monitor progress toward production goals.
• Sort and evaluate donated goods for quality and resale suitability.
• Price merchandise following Salvation Army pricing guidelines.
• Ensure quality control standards across all processed goods.
• Maintain organized production, sorting, and storage areas.
• Track productivity levels and report progress to the Production Supervisor.
• Assist with training new production employees.
• Operate or oversee forklift operation (forklift certification preferred).
• Collaborate with retail staff to maintain adequate sales floor inventory.
• Follow all safety and operational procedures.

Skills

Organize workflow

Basic math and pricing

Lift 50-75 pounds

Clear communication

Follow instructions

Time management

Education

High school diploma or equivalent

Leadership or Supervisory Experience

Production/warehouse/retail experience

Forklift experience/certification

Job description

The Salvation Army Southwest Division is hiring a Thrift Store Production Lead to oversee the daily processing of donated goods, ensuring efficient workflow, quality control, and achievement of production goals. You will supervise staff, price items, organize workflow, and coordinate with store leadership on inventory levels.

The role emphasizes maintaining a clean, safe, and productive work environment while upholding Salvation Army values and mission.