Donation Processing & Merchandising Associate

Catholic Charities of Northeast Kansas, Inc.; Metcalf (IL); On-site; USD 27,000 - 36,000; Full time

Job summary

Catholic Charities of Northeast Kansas, Inc. is seeking a Production Associate to support TurnStyles donations and move merchandise from the donation bay through inspection, testing, pricing, and onto the sales floor.

You will help reach a daily production quota under the Production Manager, contributing to sales and profitability. The role requires following guidelines for merchandise quality, supervising a daily 8-hour shift, and assisting volunteers.

Qualifications

• Demonstrate a passion for the mission of Catholic Charities.
• Must be willing to perform by the agency’s values: love, patience, kindness, faithfulness, self-control, and joy.
• Must complete VIRTUS training, background screening, drug testing, and ongoing training as required.
• High School Graduate; college graduate preferred.
• Demonstrated ability to effectively communicate with and motivate associates and volunteers.
• Strong customer service experience, effectively handling donor and/or customer complaints.
• Solid knowledge of retail or thrift store operations preferred.
• Proficient computer knowledge.
• Ability to work flexible hours.
• Ability to multi-task in a fast-paced work environment.

Responsibilities

• Follows guidelines to ensure proper testing, cleaning, pricing and tagging of merchandise.
• Work in an assigned daily position for up to 8 hours.
• Sort, price, and stage household décor items at a rate of 65+ pieces per hour.
• Coach new employees in learning and executing the production process.
• Assist volunteers with questions about the production process and connect with Supervisor when needed.
• Maintain safe and organized spaces in processing areas of the store.
• Serve as a backup on the sales floor and donation bay when needed.
• Position hours vary with possible evenings and weekends.
• Must be a team player.

Skills

Customer service

Retail knowledge

Communication

Team oriented

Flexibility

Multi-tasking

Education

High School Diploma

College degree preferred

Tools

POS system

Computer basics

Job description

Catholic Charities of Northeast Kansas, Inc. is seeking a Production Associate to support TurnStyles donations and move merchandise from the donation bay through inspection, testing, pricing, and onto the sales floor.

You will help reach a daily production quota under the Production Manager, contributing to sales and profitability. The role requires following guidelines for merchandise quality, supervising a daily 8-hour shift, and assisting volunteers.