Retail Merchandise Operations Supervisor

Kroc Center; Walled Lake (MI); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Walled Lake, MI is seeking a Full-time Production Supervisor to oversee daily tasks, coordinate a production team, and ensure quality control while meeting sales goals.

You will train new staff, manage inventory, monitor performance metrics, and contribute to a positive shopping experience. This role requires a high school diploma and the ability to work evenings, weekends, and holidays.

Qualifications

• High School Diploma or GED required.
• Experience following and giving direction.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.

Responsibilities

• Direct and ensure completion of daily tasks for production team members.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.
• Paid training on production expectations and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Skills

Experience following and giving方向

Basic math skills

Leadership/Teamwork

Education

High School Diploma or GED

Tools

Payroll systems

Job description

The Salvation Army Thrift Store in Walled Lake, MI is seeking a Full-time Production Supervisor to oversee daily tasks, coordinate a production team, and ensure quality control while meeting sales goals.

You will train new staff, manage inventory, monitor performance metrics, and contribute to a positive shopping experience. This role requires a high school diploma and the ability to work evenings, weekends, and holidays.