Thrift Store Lead: Customer Experience & Operations

Salvation Army Tucson; Anchorage, Northern (AK, KY); Hybrid; USD 20,000 - 29,000; Part time

Job summary

The Salvation Army in Anchorage is seeking a Lead Retail Associate to supervise daily thrift store operations and ensure efficient merchandising and sales. You will manage cash handling, pricing, and customer interactions with a team of staff and volunteers.

The role requires strong organizational and communication skills, a high school diploma, and the ability to work on-site part-time. Join a mission-driven team focused on service and community impact.

Qualifications

• High school diploma or equivalent required.
• Ability to operate a cash register and handle monetary transactions.
• Knowledge of general office equipment including phone, computer, copier, fax, and calculator.
• Demonstrated excellent interpersonal and communication skills.
• Ability to work independently with minimal supervision; be responsible, well organized, and dependable.

Responsibilities

• Plan, organize, structure, and supervise daily thrift store operations.
• Maintain merchandising and sales efforts with efficiency and courtesy.
• Maintain cash register operations, record sales, and verify transactions.
• Organize merchandise, order supplies, and ensure adequate stock on hand.
• Assist with training store employees and volunteers.

Skills

Cash handling

Customer service

Interpersonal skills

Organizational skills

Cashier duties

Education

High School Diploma

Tools

POS software

Office equipment

Job description

The Salvation Army in Anchorage is seeking a Lead Retail Associate to supervise daily thrift store operations and ensure efficient merchandising and sales. You will manage cash handling, pricing, and customer interactions with a team of staff and volunteers.

The role requires strong organizational and communication skills, a high school diploma, and the ability to work on-site part-time. Join a mission-driven team focused on service and community impact.