Thrift Store Dispatch & Driver Coordination

Red White & Blue Thrift Store; Cherry Hill Township (NJ); On-site; USD 22,000 - 23,000; Full time

Job summary

Red White & Blue Thrift Store is seeking a reliable Dispatcher to manage driver dispatch, scheduling, and route optimization. You will balance calls, pickup requests, and provide vital driver support while serving as the customer service liaison and first impression for donors and partners.

The role emphasizes effective communication, organization, and the ability to adapt in a fast-paced thrift-store environment.

Qualifications

• Experience in dispatching, logistics, or related field preferred.
• Strong organizational and time management skills.
• Excellent communication and customer service skills.

Responsibilities

• Professionally handle incoming calls from customers, donors, and partners.
• Bridge between customers and donation pickup drivers; schedule pickups.
• Coordinate pickup requests with Head Driver; ensure clear communication with customers and drivers.
• Support drivers with essential information and updates.
• Address customer issues promptly to maintain satisfaction.
• Manage multiple tasks: calls, dispatch requests, inquiries with professionalism.

Skills

Dispatching

Customer service

Communication

Time management

Independent work

Education

High school diploma

Tools

Dispatch software

Job description

Red White & Blue Thrift Store is seeking a reliable Dispatcher to manage driver dispatch, scheduling, and route optimization. You will balance calls, pickup requests, and provide vital driver support while serving as the customer service liaison and first impression for donors and partners.

The role emphasizes effective communication, organization, and the ability to adapt in a fast-paced thrift-store environment.