Thrift Associate - Full Time

Arizona Humane Society; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

PSLF program eligibility

Discounts on veterinary services

Job summary

The Arizona Humane Society is seeking a dedicated full-time Thrift Associate for the Cave Creek Thrift Store, Tuesday through Saturday, 9:30 AM–6:30 PM. The role emphasizes excellent customer service, merchandising, and donation processing to drive store revenue.

The position requires a high school diploma or GED and offers generous benefits as part of a nonprofit environment. Training will cover cash handling and inventory routines, with emphasis on donor relations and teamwork.

Qualifications

• High school diploma or GED required.
• Thrift store or merchandising experience preferred.
• Ability to manage time independently in an unstructured environment.
• Must be able to operate the cash register after training.
• Assist donors and customers with loading donations and purchases, including furniture.

Responsibilities

• Ensure safe, efficient operation of the thrift store.
• Maximize revenues using approved marketing and display techniques and pricing.
• Provide excellent customer service to donors and shoppers.
• Assist volunteers with thrift store operations and cashiering.
• Coordinate with thrift store drivers for donations pickups and truck loading.
• Prepare inventory for all donations and complete required tax documentation.

Skills

Customer service

Time management

Cash handling

Merchandising

Education

High school diploma / GED

Tools

Cash register/POS

Merchandising tools

Job description

The Arizona Humane Society is looking for a dedicated and motivated full time Thrift Associate to work at our Cave Creek Thrift Store location Tuesday - Saturday from 9:30 AM – 6:30 PM. If you are a dedicated customer service professional, please continue to read more now!

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day In The Life

The Thrift Associate will be responsible for ensuring safe and efficient operation of the thrift store. The Thrift Associate will help maximize revenues through use of approved marketing and display techniques, appropriate pricing practices and excellent customer service.

Job Requirements

• High school diploma / GED required
• Thrift store and/or merchandising experience preferred
• Ability to manage time independently in an unstructured environment with minimal supervision
• Must be able to run the cash register without assistance upon completion of training.
• Accept, process and price donations providing the best customer service to both donors and customers.
• Assist customers with loading and unloading their donations/purchases, including furniture items.
• Upon completion of training, must be able to process donations quickly and efficiently which can be up to about 700 garments or about 40 boxes of hard goods in a shift.
• Assist volunteers with thrift store operations. Volunteers are to be thoroughly trained on cash register, receiving donations, processing and customer service.
• Work closely with Thrift Store Drivers to ensure prompt pickups of donated items. Be ready and available to help drivers load and unload the truck if necessary.
• Prepare inventory for all estate donations; prepare all required documents for tax purposes.
• Keep volunteer roster current, including phone numbers and days and times worked; distribute copies to appropriate individuals. Track and maintain record of volunteer hours worked.

Physical Demands/Work Environment

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 75 pounds. There may be occasional wet floors, odors, and dander. Most time will be spent in a typical air conditioned and heated office environment.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.