Thompson Server

Hyatt Hotels Corporation; Savannah, Northern (GA, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Hyatt Hotels Corporation operates Thompson brand locations and is seeking a restaurant server at Wild Dunes Resort, Isle of Palms, SC. You will respond to guest requests, know the menu and promotions, input orders in the POS, and deliver meals promptly while ensuring guest satisfaction and service excellence.

Flexibility in a fast-paced environment, strong communication, and adherence to safety standards are essential.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.

Responsibilities

• Respond to guest requests in a timely, friendly and efficient manner.
• Ensure knowledge of menu and restaurant promotions and specials.
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.

Skills

Guest service oriented

Verbal communication

Physical stamina

Stand for long periods

Job description

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\"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes.

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times
• Anticipate guest needs, ascertain satisfaction, and offer suggestions
• Properly and accurately close guest checks
• Process cash and credit card payments
• Breakdown, clean and set-up of tables, buffets, and food stations
• Set tables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Complete closing duties, including restocking items, turning off lights, etc
• Ensure adherence to quality expectations and standards
• All other duties as assigned by leadership

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.

Wild Dunes Resort | Isle of Palms , SC , US

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