Third Party Risk Management Coordinator

The Cape Cod Five Cents Savings Bank; Barnstable Village (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Cape Cod Five Cents Savings Bank seeks a detail-oriented professional to support the Bank-wide Third-Party Risk Management Program. You will coordinate onboarding, monitor third-party performance, and assist with contract management and governance reporting.

Responsibilities include maintaining risk documentation, coordinating reviews with SMEs/TPROs, and assisting with audits and examinations. Strong communication and confidentiality are essential in this role.

Qualifications

• Knowledge of third-party risk management best practices, laws, regulation, and industry guidance.
• Ability to multitask, analyze workflow, and prioritize.
• Professionalism and strong internal/external customer service.
• Discretion and confidentiality in handling work products.
• Cyber security awareness to protect the bank and customers.

Responsibilities

• Review and maintain documentation for third-party risk management processes and procedures.
• Coordinate onboarding of third parties and ongoing monitoring based on risk.
• Liaise with the Third-Party Risk Management Officer, SMEs, and TPROs.
• Perform admin tasks in risk management and contract management systems.
• Coordinate risk review packages for SMEs/TPROs.
• Maintain SOC/SSAE reporting process and status tracking.
• Support governance reporting including SLA dashboards and risk updates.
• Assist with risk assessments, audits, and examinations.

Skills

Third-party risk

Multitasking

Customer service

Discretion

Cybersecurity awareness

MS Office

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Salary Grade : 12

SUMMARY:

Supports the Bank-wide Third-Party Risk Management Program, which analyzes and manages the risks posed by third-party relationships and is part of the Bank's overall Enterprise Risk Management Program. Responsible for coordinating the onboarding of third parties, supporting the Third-Party Risk Management Officer, Subject Matter Experts (SMEs), and Third-Party Relationship Owners (TPROs) in the ongoing monitoring and review of third parties, coordinating third-party contract processing and maintaining the contract central file and tracking system.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:

1. Review, update and maintain documentation surrounding third party risk management processes and procedures to ensure documentation is current, accurate, and relevant.
2. Coordinate the onboarding of third parties, relationship changes, ongoing monitoring and the periodic reviews performed based on risk level.
3. Serve as a liaison to the Bank's Third-Party Risk Management Officer, SMEs, and TPROs in obtaining needed information from the third-party and business lines.
4. Perform administrative functions in the Bank's third-party risk management and contract management solutions.
5. Coordinate Third-Party Risk Review packages for submission to the SMEs and TPROs.
6. Maintain the SOC/SSAE reporting process, which includes gathering, coordinating review of, tracking and status reporting.
7. Maintain the User Control Considerations/User Entity Controls/Recommendations process which includes gathering, coordinating review of, tracking and status reporting.
8. Work with Legal Department for review and tracking of vendor contract contents and expiration.
9. Coordinate completion and tracking of fully executed contracts working with Vendor Relationships Owners.
10. Administer vendor approval packages for submission to the Chief Risk Officer.
11. Assist with compilation and maintenance of action items and exceptions tracking.
12. Assist with the preparation of Executive Management Committee, IT Governance Committee, and Board Reporting including the Service Level Agreement (SLA) Dashboard, Third-Party Pipeline Reporting, Contract Management Reporting, Third-Party Watch List, and Third-Party Risk Management Updates.
13. Assist with gathering information for risk assessments, internal and external audit requests, and examinations.
14. Handle special projects as requested.

QUALIFICATIONS:

EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)

• Minimum Associates Degree required. Bachelor's Degree preferred.
• Minimum one year banking experience required.
• Prior risk management experience preferred.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of third-party risk management best practices, laws, regulation, and industry guidance or willingness to learn.
• Ability to multitask, analyze workflow, and make appropriate priority changes.
• Professionalism; including strong customer service both internally and externally.
• Discretion and ability to maintain confidentiality of work product.
• Must have cyber security awareness to protect the digital environment, the Bank, and customers.

COMPETENCIES:

• Ability to work independently within guidelines while at the same time being a team player.
• Attention to detail with strong organizational and communications skills.
• Ability to develop a positive rapport with internal and external customers.
• Ability to problem solve and make recommendations.
• Proficiency in Microsoft Office Suite that includes Word, Excel, PowerPoint, and database software

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.