Third Culture Kid Member Care Specialist

One Mission Society; Greenwood (IN); Hybrid; USD 25,000 - 39,000; Part time

Job summary

One Mission Society is seeking a Part-time Third Culture Kid Member Care Specialist to support missionary families across emotional, developmental, and spiritual needs. The role emphasizes consistent, relational care through life stages, including transitions and reentry.

It requires strong cross-cultural skills and experience with children in international settings. The position is hybrid, based near OMS Headquarters in Greenwood, Indiana, or in Asia.

Qualifications

• Bachelor’s degree in psychology, counseling, social work, education, or related field.
• Master’s degree preferred.
• TCK-specific training or coursework encouraged.
• Cross-cultural care coursework may be on-the-job.
• Experience with children/adolescents in multicultural or international settings.
• Familiarity with missionary life is preferred.
• Counseling, pastoral care, or member care experience is an asset.
• Commitment to OMS mission, values, and faith statement.

Responsibilities

• Provide proactive, ongoing care for TCKs and families through regular communication and relational presence.
• Collaborate with OMS offices to provide responsive support and care.
• Cultivate relationships with TCKs from childhood through young adulthood and offer encouragement.
• Support TCK transitions—pre-field, field adjustment, homeland transition, and re-entry.
• Facilitate age-appropriate debriefing sessions for children and youth during transitions.
• Recognize emotional or developmental concerns and provide referrals as needed.
• Provide grief and crisis support and connect to professional services when needed.
• Guide parents on development, emotion, and relational needs within cross-cultural contexts.

Skills

Interpersonal skills

Cross-cultural sensitivity

Child/adolescent development

Emotional support/counseling

Parent coaching

Referral discernment

Discretion & confidentiality

Verbal & written communication

Organization & multitasking

Education

Bachelor’s degree in psychology/camily-related field

Master's degree preferred

TCK-specific training

Cross-cultural care coursework

Experience with multicultural/intl settings

Experience in counseling/pastoral care

Commitment to mission & values

Job description

Third Culture Kid Member Care Specialist

The TCK Member Care provider serves missionary families by supporting the emotional, developmental, and spiritual well-being of Third Culture Kids (TCK's). This role offers consistent, relational care across the mission lifecycle - from pre-field preparation, deployment, commissioning, through field service and into reentry and early adulthood.

Through personal connection, including home visits as needed, ongoing communication, and intentional presence, the TCK member care provider nurtures a sense of belonging and stability for TCKs. The role includes equipping parents, walking alongside children and youth through transitions, maintaining supportive connections with TCKs in college, and fostering care through meaningful gestures such as celebrating milestones and providing encouragement. Working collaboratively with parents, field leaders, regional directors, and member care teams, this position helps ensure that TCKs and their families are well-supported and strengthened for long-term service.

Note: This is a part-time role based in Asia or in the US near OMS Headquarters in Greenwood, Indiana.

Skills and Experience Requirements:

• Strong interpersonal and relational skills, with the ability to build trust across cultures and age groups
• Cultural sensitivity and adaptability in diverse and changing environments
• Solid understanding of child and adolescent development, especially within cross-cultural contexts
• Ability to provide emotional support, basic counseling, and crisis response when needed
• Ability to equip and coach parents in supporting their children's well-being
• The training and ability to identify when TCKs, their parents, or family need referral for professional care
• Discretion and professionalism in handling confidential matters
• Effective communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple responsibilities

Education, Training, and Experience:

• Bachelor's degree required in psychology, counseling, social work, education, or a related field; master's degree preferred
• Formal training or coursework related to TCKs
• Formal training or coursework related to child development, family systems, and cross-cultural care (may be attained on the job)
• Prior experience working with children and adolescents in multicultural or international settings
• Familiarity with missionary life and the unique challenges faced by TCKs strongly preferred
• Experience in counseling, pastoral care, or member care roles is an asset
• Commitment to the mission, values, and statement of faith of the organization

Essential Duties and Responsibilities

• Provide proactive, ongoing care for TCKs and their families through regular communication, relational presence, and support across all stages of missionary life
• Collaborate with the OMS national offices to provide responsive support, consultation, and care
• Cultivate and maintain meaningful relationships with TCKs from childhood through young adulthood, offering consistent encouragement and guidance
• Support TCKs through key transitions, including pre-field transition, field adjustment, transition to homeland assignment, and re-entry to the passport country
• Facilitate age-appropriate debriefing sessions for children and youth, particularly in areas of transition, loss, and cultural adjustment
• Recognize and respond to emotional, behavioral, or developmental concerns, providing appropriate care, guidance, and referrals as needed
• Provide grief and crisis support and facilitate referrals to qualified professional services when necessary
• Support parents in rearing children within cross-cultural contexts, offering guidance on developmental, emotional, and relational needs or referring parents to professional providers
• Conduct home or field visits, as appropriate and needed
• Develop and deliver, or provide access to, training, workshops, and orientation materials related to TCK care for parents, staff, and field leaders in consultation with and approval of the Member Care Director
• Curate and distribute resources that support family resilience, cultural adaptation, education, and emotional well-being in consultation with and approval of the Member Care Director
• Foster a sense of belonging and care through intentional practices that acknowledge milestones and maintain connection during periods of transition
• Collaborate with field leaders and member care personnel to ensure holistic and well-coordinated support for families
• Maintain accurate and appropriate documentation while upholding confidentiality and ethical care standards
• Participate in team meetings, organizational activities, and ongoing professional development
• TCK resources and training may be developed or adopted and distributed in consultation with and approval of the Member Care Director

Additional Notes:

• This role is part-time.
• This role can be based in or near Asia OR in the US as a hybrid role (sometimes remote, and sometimes based at our Headquarters in Greenwood, Indiana).
• This role is a support-based position that involves raising financial support through ministry partners for salary and other expenses.