Therapy Technician - Comprehensive Therapy

Insight Health Systems; Flint (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Insight Institute of Neuroscience & Neurosurgery (IINN) seeks a Comprehensive Therapy Technician to assist staff and physicians in delivering patient care of the highest quality. The role is clinical and patient-therapy centric, with potential for some administrative duties such as answering phones, obtaining authorizations, patient reminders, and EMR entry.

The position operates in a fast-paced, team-oriented multidisciplinary clinic.

Qualifications

• Eligible to work in the U.S.
• Pay negotiable based on experience
• High school diploma, GED, or suitable equivalent; Associates degree preferred
• Skilled in working with people while building and managing relationships in a friendly, empathetic and respectful manner
• Knowledge of clinical practices is preferred
• Ability to relate and work effectively with others
• Strong verbal and written English communications for safe and accurate documentation
• Reliable in work results, timeliness and attendance
• Ability to relate to and work with a diverse population
• Capable of handling fast-paced, stressful environments with patience and endurance
• Detail oriented, conscientious and committed to precision
• Committed to contributing to a positive environment amid changing circumstances
• Awareness of standards and adherence to them

Responsibilities

• Provide hands on patient direction and support
• Set up patients with machines, therapies and exercises
• Assist with therapeutic activities and other duties as assigned
• Assist in clinic flow management as needed
• Perform light cleaning duties as needed
• Assist in administrative tasks including front desk work
• Follow up with missed or canceled appointments
• Support the Comprehensive Therapy department via other duties as assigned

Skills

Empathetic communication

Interpersonal skills

Verbal and written English

Education

High school diploma or GED

Associates degree preferred

Job description

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!

Job Summary

Insight is seeking a caring and approachable Comprehensive Therapy Technician to work in conjunction with staff and physicians to support the delivery of patient care second to none! The Therapy Technician is clinical and patient therapy-centric, but will have some creative capacities that are added into this role. The position thrives in a fast-paced, team oriented environment within a multidisciplinary clinic. This position may be cross-trained in all clinical administrative processes, therefore the Tech may also answer phones, obtain prior insurance authorizations, perform patient reminder calls, and enter information into the EMR. The Tech is required to maintain patient and hospital confidentiality at all times. This is a great opportunity for someone who is looking to gain experience in Therapy specialties!

Benefits for our Full Time Team Members

• Comprehensive health, dental, and vision insurance coverage
• Paid time off, including vacation, holidays, and sick leave
• 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.

Job Duties

• Provides hands on patient direction and support
• Sets patients up with various machines, therapies and exercises
• Assists with departmental therapeutic activities and other duties as assigned
• Assists with the direction of clinic flow as needed
• Light cleaning duties as needed
• Assists in administrative tasks as needed, including front desk work
• May contact patient to follow up with missed or canceled appointments
• Support the Comprehensive Therapy department via other duties as assigned

Qualifications

• Demonstrates eligibility to work for any employer in the U.S.
• Previous experience preferred; pay negotiable based on experience
• High school diploma, GED, or suitable equivalent; Associates degree preferred
• Skilled in working with people while building and managing relationships in a friendly, empathetic and respectful manner
• Knowledge of clinical practices is preferred
• Ability to relate and work effectively with others
• Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
• Reliable in work results, timeliness and attendance
• Ability to relate to and work effectively with a wonderfully diverse populace
• Able to work in a fast-paced, and stressful environment while maintaining positive energy
• Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
• Detailed oriented, conscientious and committed to precision in work results
• Committed to contributing to a positive environment, even in rapidly changing circumstances
• Is aware of standards and performs in accordance with them

Insight is an equal opportunity employer and values workplace diversity!