Therapy Scheduler - TOC - Madison

Huntsville Hospital; Huntsville (AL); On-site; USD 36,000 - 42,000; Full time

Job summary

The Orthopaedic Center in Huntsville, AL is seeking a motivated Therapy Scheduler for our Huntsville office. This full-time role averages 40 hours per week and handles front-desk duties, patient check-in/check-out, scheduling, insurance verification, and payments.

The ideal candidate is customer-service oriented with strong communication and data-entry skills, able to multitask under pressure, and collaborate with TOC physicians and staff to ensure smooth patient flow.

Qualifications

• HS/GED required.
• Customer Service Representative experience preferred.
• Strong communication and organizational abilities.

Responsibilities

• Greet and assist with check-in and check-out for appointments.
• Schedule patients in person and by telephone.
• Verify insurance eligibility and collect payments.
• Communicate effectively with patients, physicians, and staff.
• Maintain accurate data entry and documentation.

Skills

Customer service

Communication

Multitasking

Detail oriented

Data entry

Excel

Education

HS/GED

Job description

The Orthopaedic Center is looking for a highly motivated Therapy Scheduler for our Huntsville office. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler will perform an array of duties including greeting and assisting with check-in and check-out duties of all patients presenting for appointments, scheduling patients in person and via telephone, verifying insurance eligibility, collecting payments, and any other task assigned. The Therapy Scheduler must be able to communicate effectively with patients, TOC physicians and staff.

Qualifications

Education required: HS/GED

Experience: Customer Service Representative experience preferred

Additional Skills/Abilities

• Ability to work under pressure, multitask and meet deadlines
• Outstanding organizational, time management and writing skills
• Ability to speak clearly and concisely
• Knowledge of data entry and Excel
• Independent, self-starting and highly motivated
• Proven positive, "teamwork" attitude in work history

About Us

At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.