Therapy Resource - Administrative Assistant

Ensign Affiliate; San Antonio (TX); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Match

Paid Time Off

CEU opportunities

Tuition Reimbursement

Employee discounts

Job summary

Flagship Therapy is seeking an Administrative Assistant in San Antonio, TX to support Rehab Directors and Therapy Resources. This hybrid role focuses on obtaining authorizations, coordinating meetings, and maintaining accurate documentation across EMR systems.

The ideal candidate will have strong organizational skills, English proficiency, and familiarity with EMR and managed care portals. Competitive hourly rate and comprehensive benefits are offered.

Qualifications

• High School Graduate or equivalent; Bachelor’s preferred or related experience.
• Proficient in Microsoft Office suite and EMR systems.
• Able to communicate in English; Spanish a plus.

Responsibilities

• Obtain managed care authorization for therapy services in multi-site facilities.
• Participate in department and facility meetings and relay information to staff.
• Audit therapy paperwork for completeness and accuracy for managed care plans.
• Obtain doctor signatures for therapy paperwork as needed.
• Update data in EMR systems and managed care portals.
• Assist with ordering therapy equipment and supplies as required.
• Follow safety regulations and procedures.
• Multitask with attention to detail and initiative.

Skills

Communication

Multitasking

English (verbal & written)

Microsoft Word

Excel

PowerPoint

Outlook

EMR systems

Education

High School Diploma

Bachelor’s Degree preferred

Tools

Optima/Net-Healthcare Solutions

PointClickCare

Managed Care or Medical Online portals

Job description

Position: Therapy Resource - Administrative Assistant

Location: San Antonio, TX

Job Id: 57005-TX FT

# of Openings: 1

THERAPY ADMINISTRATIVE ASSISTANT - FULL TIME

SAN ANTONIO, TX

We are seeking an administrative assistant to support our talented team of Rehab Directors and Regional Therapy Directors. Our Directors of Rehab and Therapy Resources support amazing in-house therapy teams who are doing great things in their programming and with their residents. Our therapy teams see a diverse mix of orthopedic, neurological and cognitive disorders, and many of our patients are returning to home. In return for your professional administration, we can offer you a highly competitive hourly rate, and comprehensive benefits. This is a HYBRID ROLE.

Contact Andy Cisneros at [e-mail] for more information or to apply!

This position receives support from Ensign Services who provides a wide range of clinical and operational assistance to over 200 independently owned healthcare operations located throughout the United States. Ensign culture has come to life in these facility teams and is evident in the ownership, passion, and celebration found in their departments every day. In addition, Ensign culture has fostered an environment where therapists have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities.

Explore our unique approachat www.FlagshipTherapy.com and find out why we are truly different in dignifying long term and post-acute care.

Duties:

• Obtain managed care authorization for therapy services provided in multi-site facilities
• Participate in department and facility meetings as requested and communicate all relevant information with facility staff
• Inspect and audit therapy paperwork to ensure completeness and accuracy to be sent to managed care plans
• Assist in obtaining doctors signatures for therapy paperwork as needed
• Update data in electronic medical record systems and managed care portals.
• May assist with ordering necessary therapy equipment and supplies.
• Follow all facility safety regulations, protocols, policies and procedures
• Perform other duties as requested
• Ability to multitask, keen eye for detail and being a self-initiator

Experience/Qualifications:

• High School Graduate, Bachelor’s Degree preferred or experience in similar related role
• Able to communicate in English both verbally and in writing, bilingual Spanish speaking a plus.
• Completion of on-the-job orientation and training program or demonstrates competency in each of the designated areas
• Experience using Microsoft Word, Excel, PowerPoint, and Outlook
• Experience with electronic medical records systems like Optima/Net-Healthcare Solutions and Point Click Care is a plus
• Experience with Managed Care or Medical Online portals for obtaining authorization of services is a plus
• Knowledge of overall managed care insurance processes is a plus

Benefits:

• Medical, Dental, Vision Insurance
• 401k w/ Match
• Paid Time Off
• Live Unlimited CEU Opportunities
• Career Advancement Opportunities (Clinical and Administrative Growth Pathways)
• Tuition Reimbursement
• Scholarship Opportunities
• Employee discounts on gym memberships, entertainment events, hotels, movies, theme parks, cell phones, and much more!

For benefit details check us out here http://ensignbenefits.com/

Eligibility for some benefits dependent on full time employment status.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability or veteran status.

This job was posted and verified on 10/30/2026