Therapy Coordinator

OrthoArkansas; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Impactful work

Comprehensive benefits

401(k) match

Paid time off

Paid holidays

Professional growth

Collaborative environment

Job summary

OrthoArkansas is seeking a Therapy Coordinator in Little Rock to coordinate therapy services across clinics. You will schedule appointments, manage communications, and support patient experiences with courteous, organized care.

The role requires attention to HIPAA, strong teamwork, and the ability to multitask in a fast-paced environment. On-site work in Midtown Little Rock with comprehensive benefits.

Qualifications

• High school diploma or GED required.
• 0 to 6 months of related experience and/or training.
• Emphasis on clerical or office-related skills preferred.

Responsibilities

• Schedule, coordinate, and reschedule therapy appointments using the EMR system.
• Maintain and update therapist schedules across locations.
• Assist with patient referrals and direct patients to therapy locations.
• Screen and direct calls using EMR messaging.
• Answer patient questions about the therapy process.
• Assist with marketing and communication with external therapy clinics.
• Manage document processing including scanning, faxing, and handling incoming faxes.
• Assist with registration and check-out processes.
• Assist with data tracking using Excel.
• Maintain HIPAA compliance and OrthoArkansas policies.

Skills

Strong organizational skills

Excellent communication

Time-management

Customer-service mindset

Ability to multi-task

Education

High school diploma or GED

Tools

Word processing

Typing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Therapy Coordinator

Full Time Clerical Midtown, Little Rock, AR, US

3 days ago Requisition ID: 1480

KICK for the G OA L

OrthoArkansas' core values

KINDNESS

People are happier after interactions with you because you are kind and pleasant.

INTEGRITY

Always doing the right thing, especially when no one is looking.

CONSCIENTIOUSNESS

Strive for excellence in all that you do, paying special attention to the details that make a difference in patient care and teamwork.

NOWLEDGE

Be a lifelong learner.

Position Overview:

The Therapy Coordinator at OrthoArkansas serves as a liaison between therapists, physicians, patients, and other departments to support the coordination of therapy services across our clinics. This role focuses on facilitating appointments, managing communication, and ensuring a positive and efficient experience for patients receiving therapy. The Therapy Coordinator plays a key role in supporting the daily operations of the therapy department through scheduling, communication, and administrative assistance.

Key Responsibilities:

• Scheduling & Coordination
  • Schedule, coordinate, and reschedule therapy appointments using the Electronic Medical Records (EMR) system.
  • Maintain and update therapist schedules to ensure accuracy and availability along with building relationships with the providers across all locations.
  • Assist with patient referrals and direct patients to the appropriate therapy locations.
• Screen and direct calls using EMR messaging, ensuring timely communication with physicians and other departments.
• Answer patient questions about the therapy process with clarity and professionalism.
• Assist with marketing and communication efforts with external therapy clinics as needed.
• Administrative Support
  • Manage document processing including scanning, faxing, and handling incoming faxes.
  • Provide assistance with registration and check-out processes when necessary.
  • Assist with data tracking using Excel.
  • Maintain compliance with HIPAA and all OrthoArkansas policies and procedures.
• Additional Duties
  • Perform other related tasks as assigned to support the smooth operation of therapy services and patient care.

Qualifications:

• Education & Experience
  • High school diploma or GED required.
  • 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.
  • Emphasis on clerical or office-related skills is preferred.
• Skills & Abilities
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to multi-task in a fast-paced environment and work effectively with patients and team members.
  • Professional demeanor and a customer-service mindset.

Software Skills:

• Basic: Word processing, typing.

Perks of This Position:

• Impactful & Rewarding Work – Play a vital role in helping patients access and navigate their therapy care with ease and confidence.
• Attractive Compensation & Comprehensive Benefits – Includes medical coverage, life insurance, 401(k) with employer profit-sharing contributions, paid time off, and paid holidays.
• Culture of Excellence – Be part of a team that values professionalism, integrity, and patient-centered service.
• Professional Growth & Development – Access opportunities for learning, training, and career advancement in healthcare operations and therapy coordination.
• Supportive & Collaborative Environment – Work with a team dedicated to delivering exceptional care and operational excellence.
• Performance Expectations: Ensure accurate appointment scheduling, clear communication, and efficient support for the therapy team and patients.
• Professional Development: Gain experience in healthcare administration while enhancing your coordination and communication skills.

Join OrthoArkansas as a Therapy Coordinatorand become a key contributor to delivering exceptional therapy services and enhancing the patient experience through compassionate, organized, and efficient care.