Therapy Care Specialist: Specialty Infusion Pharmacy

JobRx, Inc.; Tempe (AZ); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Competitive wages

401(k) with a Match

Referral Bonus

Paid Time Off

Great Company Culture

Annual Merit Based Increases

No Weekends or Holidays

Paid Parental Leave Options

Affordable Medical, Dental, & Vision보험

Company Paid Disability & Basic Life保险

HSA & FSA (including dependent care)

Education Assistance Program

Job summary

Soleo Health is seeking a Therapy Care Specialist to support Specialty Infusion Pharmacy patients in Tempe, AZ. The role requires in-office work with a Pharmacist-supervised team to oversee medication dispense, patient care coordination, and data capture.

The ideal candidate is a Licensed Pharmacy Technician (AZ) with PTCB/NHA certification and experience scheduling deliveries, ensuring insurance coverage and timely refills.

Qualifications

• Prior experience in home infusion, compounding or specialty pharmacy is required.
• High School Diploma or equivalent is mandatory.
• Licensed/Registered Pharmacy Technician license required for Arizona.
• PTCB or NHA certification is required.
• Prior experience scheduling patient refill deliveries, preferred.

Responsibilities

• Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and delivery
• Works under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries
• Run daily and weekly pharmacy reports as needed
• Answer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queues
• Send orders to physicians for signature
• Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level
• Documentation of all patient interaction and care coordination in the designated system of record for clear and consistent communication
• Complete therapy specific training as required

Skills

Customer service

Scheduling deliveries

Communication

Data entry

Pharmacy operations

Education

High School Diploma or equivalent

Licensed Pharmacy Technician (AZ)

PTCB/NHA Certification

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Soleo Health is seeking a Therapy Care Specialist to support Specialty Infusion Pharmacy patients in Tempe, AZ. The role requires in-office work with a Pharmacist-supervised team to oversee medication dispense, patient care coordination, and data capture.

The ideal candidate is a Licensed Pharmacy Technician (AZ) with PTCB/NHA certification and experience scheduling deliveries, ensuring insurance coverage and timely refills.