Therapy Care Coordinator & Front Desk — Mon–Fri

Physicians Rehab Solution; Colorado Springs (CO); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

No weekends

Job summary

Physicians Rehab Solution in Colorado Springs, CO, is seeking an enthusiastic entry-level Medical Receptionist/Therapy Care Coordinator to join our outpatient rehab location.

You will greet patients, schedule appointments, manage records, and assist with therapy setup while supporting the therapy team. This role requires good customer service, organizational skills, and familiarity with medical office procedures.

Qualifications

• 1–2 years of experience in a medical office or physical therapy environment preferred.
• Experience with EMR systems and knowledge of insurance authorizations preferred.
• Proficiency in Microsoft Office & Outlook.
• Excellent customer service and telephone skills.

Responsibilities

• Welcomes and assists patients and visitors in a friendly and professional manner.
• Schedules and confirms appointments, optimizing patient and provider time.
• Maintains accurate patient records by filing and retrieving documentation.
• Prepares patients for therapy treatment by assisting with therapy apparel or equipment.
• Provides information to patients by answering questions and alleviating concerns.
• Ensures a safe and clean working environment by complying with procedures, rules, and regulations.
• Supports therapy department operations by assisting with equipment preparation, sterilization, and maintenance.

Skills

Customer service

Telephone skills

Tools

EMR systems

Microsoft Office

Outlook

Job description

Physicians Rehab Solution in Colorado Springs, CO, is seeking an enthusiastic entry-level Medical Receptionist/Therapy Care Coordinator to join our outpatient rehab location.

You will greet patients, schedule appointments, manage records, and assist with therapy setup while supporting the therapy team. This role requires good customer service, organizational skills, and familiarity with medical office procedures.