Therapies Attendant

BATHHOUSE; New York (NY); On-site; USD 30,307 - 33,062; Part time

Benefits offered by this job

Medical, Vision, and Dental insurance for full-time employees

Complimentary unlimited admission to Bathhouse

Three 'Plus One' guest passes per month

50% discount on services and retail products

Job summary

A wellness facility in New York is seeking a Therapies Attendant to ensure therapy rooms are clean and welcoming, assist therapists with supplies, and provide excellent customer service to guests. Candidates should have a high school diploma, experience in customer service, and the ability to work flexible hours. Compensation includes an hourly rate of $22-$24 and various employee benefits, creating a supportive environment for both staff and guests.

Qualifications

• Experience in hospitality or wellness environments is preferred.
• Ability to work flexible hours including nights and weekends.
• Maintaining strict hygiene standards is essential.

Responsibilities

• Prepare and maintain therapy rooms to ensure cleanliness.
• Stock and organize supplies needed for therapists.
• Greet and direct guests to their appointments.

Skills

Customer service experience

Strong verbal communication skills

Ability to perform cleaning duties in guest areas

Reliability and punctuality

Education

High school diploma or equivalent

Job description

About Bathhouse

Bathhouse is a home for people to look, feel, and perform their very best. Guests utilize our amenities—thermal pools, saunas, steam rooms—in a sleek, modern, and socially engaging atmosphere. We offer best-in-class massages and scrubs that are protocol-driven treatments delivered by an elite team of practitioners. Anybody with a body can benefit from a Bathhouse service. We focus on functionality over preciousness and recovery over relaxation—the "anti-spa" spa experience. We are industry rebels. Join us.

Job Description

Bathhouse is seeking an attentive, organized, and hands-on Therapies Attendant to join our team. This role serves as an important link between practitioners (Massage Therapists & Scrub Technicians) and guests, ensuring therapy rooms are clean, welcoming, and fully stocked. The Therapies Attendant is responsible for maintaining linens, oils, and lotions, turning rooms over efficiently between services, and helping uphold Bathhouse’s standards of care and presentation.

Responsibilities

• Prepare therapy rooms before each service to ensure a clean, calm, and welcoming environment.
• Turn rooms over efficiently between clients, including sanitizing high-touch areas and replacing linens.
• Stock and organize oils, lotions, tools, and other supplies as needed throughout the day.
• Greet guests warmly and help direct them to the appropriate therapist or waiting area when needed.
• Help communicate timing updates between practitioners, guests, and the front desk.
• Maintain strict hygiene and sanitation standards in accordance with company policies.
• Assist with laundry drop-off and pickup for therapy rooms as needed.
• Report maintenance or cleanliness issues promptly.
• Support opening and closing duties for therapy areas.
• Uphold Bathhouse brand standards, supporting a peaceful and professional guest experience.

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service; experience in hospitality, wellness, spa, or luxury environments strongly preferred.
• Comfortable performing cleaning duties in guest-facing spaces.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
• Reliable, punctual, and professional; consistent attendance is an essential function of the role.
• Strong verbal communication skills and a calm, guest-first demeanor.

Compensation & Benefits

• Hourly rate: $22.00 - $24.00/hour
• Medical, Vision, and Dental insurance available for full-time employees.
• Complimentary unlimited admission to Bathhouse.
• Three "Plus One" guest passes per month.
• 50% discount on services, retail products, and restaurant offerings.