Therapeutic Training and Support Worker

Behavioral Health Network, Inc.; Westfield (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Generous PTO

403(b)

Educational assistance

Medical, dental, vision

Job summary

Behavioral Health Network, Inc. is seeking a Therapeutic Training & Support Worker for its In-Home Therapy team in Western Massachusetts. You will deliver in-home and community-based services to youth with serious emotional disturbance and support families to build skills and care coordination.

The role emphasizes documentation, collaboration with schools and therapists, and HEART values— Humanity, Empowerment, Accountability, Respect, and Teamwork. Requires relevant degree and driver’s license.

Qualifications

• Associate’s or Bachelor’s Degree in a Human Services-related field required.
• At least 1 year of human services experience required (2 years if Associate’s level).
• Knowledge of mental illness diagnoses and behavioral modification basics helpful.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Provide high-quality, community-based services to children, adolescents, and transitional age youth with SED and families.
• Deliver therapeutic training and support services in home, school, and community.
• Assist families in practicing skills learned in therapy sessions and coordinate care with therapists, schools, and providers.
• Document progress notes and treatment plans; participate in team meetings and supervision.

Skills

Communication skills

Organization

Written skills

Driver's license

Education

Associate’s or Bachelor’s Degree in Human Services

Job description

• Pay or shift range: $21.50 USD to $23 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Therapeutic Training and Support Worker to join our In-Home Therapy (IHT) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.

• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.

Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.

• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b),educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

Pay: $21.50 - $23 per hour

What You’ll Do

As a Therapeutic Training & Support Worker, you will provide high-quality, community-based services to children, adolescents, and transitional age youth with Serious Emotional Disturbance (SED) and their families. You’ll assist families in strengthening skills, promoting stability, and coordinating care across providers.

Deliver therapeutic training and support services in the home, school, and community

Support youth and families in practicing skills learned in therapy sessions

Assist with care coordination by collaborating with therapists, schools, and community providers

Help families build connections to resources, services, and supports

Provide psychoeducation to caregivers on behavioral health diagnoses, coping skills, and family dynamics

Ensure timely and accurate documentation including progress notes and treatment plans

Participate in team meetings, supervision, and treatment planning

Who You Are

Associate’s or Bachelor’s Degree in a Human Services-related field required

At least 1 year of human services experience required (2 years if Associate’s level)

Knowledge of mental illness diagnoses, behavioral modification, and coping techniques

Experience providing parenting education and working with children and families required

Familiarity with child-serving systems and community resources

Cultural competence and ability to work with diverse populations

Strong written, organizational, and communication skills

Valid driver’s license and reliable transportation required

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Education

Required

Associates or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.