Theatre Team Member — Guest Service & Movie Experience

Cinemark USA, Inc.; Abilene (TX); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is hiring Team Members to create a welcoming guest experience across front-of-house roles, including Usher, Box Office, and Concession positions as needed. Team Members must be quick, accurate, and knowledgeable about movies, events, and pricing.

Roles involve answering guest questions, maintaining high service levels, and collaborating with staff to ensure a heroic guest experience in a dynamic theater environment.

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Must be able to effectively and regularly converse in and comprehend English.

Responsibilities

• Greet Guests with a smile and operate Cinemark POS system.
• Verify tickets at podium and direct Guests to auditorium.
• Provide pricing, movie information, and special events details.
• Respond to guest questions in a professional manner.
• Maintain theater cleanliness and safety in auditoriums and common areas.
• Assist with opening and closing duties as assigned.

Job description

Cinemark USA, Inc. is hiring Team Members to create a welcoming guest experience across front-of-house roles, including Usher, Box Office, and Concession positions as needed. Team Members must be quick, accurate, and knowledgeable about movies, events, and pricing.

Roles involve answering guest questions, maintaining high service levels, and collaborating with staff to ensure a heroic guest experience in a dynamic theater environment.