Theatre Operations Leader

Hunter Super Techs - TurnPoint; Midlothian (VA); On-site; USD 2,066,000 - 2,204,000; Full time

Benefits offered by this job

Free movie access

Discounts on food and drinks

401(k) match

Medical/Dental/Vision insurance

Employee Assistance Program (EAP)

Job summary

AMC Theatre is seeking a Supervisor to direct daily theatre operations, coach crew, and ensure excellent guest experiences in a fast-paced environment. You will lead with energy, communicate with care, and create a welcoming space for guests and team members.

You'll handle opening/closing, scheduling, cash handling, and guest issue resolution while upholding AMC's standards and values. This on-site role requires flexible hours including evenings and weekends.

Qualifications

• Six months of supervisory or commensurate leadership experience.
• Evening, weekend, and occasional holiday availability.
• Strong guest service, communication, leadership, and teamwork skills.
• Ability to lift up to 50 pounds.

Responsibilities

• Coordinate and coach theatre crew members through their daily responsibilities, ensuring strong performance and guest service.
• Assist in floor operations and ensure proper crew placement based on business needs.
• Oversee opening and closing procedures and provide access to vendors for deliveries and repairs during off-hours.
• Assign registers, distribute banks, supply change as needed, and reconcile floor safes.
• Accurately pull and count cash, coupons, and equivalents; enter results into the system and prepare deposits.
• Maintain cash-handling accuracy and complete required forms.
• Support inventory processes and assist in preparing crew schedules (final approval by management).
• Troubleshoot system issues by opening support tickets and following up on resolution.
• Distribute and reconcile passes and assist in all other duties as directed by management.
• Perform daily operational and administrative tasks to keep everything running on schedule.
• Complete other duties as directed by management.

Skills

Guest service

Communication

Leadership

Teamwork

Tools

Microsoft Office Suite

Theatre-specific systems

Job description

AMC Theatre is seeking a Supervisor to direct daily theatre operations, coach crew, and ensure excellent guest experiences in a fast-paced environment. You will lead with energy, communicate with care, and create a welcoming space for guests and team members.

You'll handle opening/closing, scheduling, cash handling, and guest issue resolution while upholding AMC's standards and values. This on-site role requires flexible hours including evenings and weekends.