Theatre Operations Lead — Guest Experience

Workstream; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Malco Theatres in Madison, WI is seeking a Staff Assistant to address patrons' needs, supervise theatre operations, and lead team members to deliver an outstanding experience for our patrons. You will assist with inventory, opening/closing duties, cash handling, and maintaining safety standards while supporting training and responding to patron inquiries.

This role supports a family-owned chain with a long history across multiple locations, offering opportunities to contribute to a team-focused

Responsibilities

• Assigns and monitors staff activities to ensure all positions are covered as needed.
• Provides direction and leadership by example to assigned employees.
• Provides management with feedback regarding employee work performance.
• Assist with inventory, ordering, and stocking duties.
• Conduct opening/closing duties, cash handling, and deposits.
• Maintain cleanliness and safety standards and report or resolve any operational issues.
• Assist patrons with questions or complaints.
• Assist in employee training as directed.
• Performs other related duties as required.

Job description

Malco Theatres in Madison, WI is seeking a Staff Assistant to address patrons' needs, supervise theatre operations, and lead team members to deliver an outstanding experience for our patrons. You will assist with inventory, opening/closing duties, cash handling, and maintaining safety standards while supporting training and responding to patron inquiries.

This role supports a family-owned chain with a long history across multiple locations, offering opportunities to contribute to a team-focused