Theatre Guest Experience Associate — Free Movies

Cinemark; Austin (TX); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions. They may work as an Usher, Box Office, or Concessionist depending on staffing needs.

Responsibilities include greeting Guests, operating the POS system, verifying tickets, and maintaining a clean, safe theater. This entry-level role emphasizes excellent guest service and teamwork.

Qualifications

• Must be at least 16 years of age.
• Ability to work flexible hours including evenings, weekends and holidays.
• Excellent guest service and communication skills.
• Ability to work in a team and independently; follow directions.
• Accurate cash handling and basic math skills.
• Must speak and understand English clearly.

Responsibilities

• Greet Guests with a smile in a timely, professional manner.
• Operate Cinemark’s POS system for all transactions.
• Verify tickets and direct Guests to an auditorium.
• Provide pricing, movie information, and promotions.
• Maintain theater cleanliness and safety across all areas.
• Assist with opening and closing duties as needed.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

English proficiency

Basic math

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions. They may work as an Usher, Box Office, or Concessionist depending on staffing needs.

Responsibilities include greeting Guests, operating the POS system, verifying tickets, and maintaining a clean, safe theater. This entry-level role emphasizes excellent guest service and teamwork.