Theatre Guest Experience Specialist — Free Movies

Cinemark USA, Inc.; Florence (KY); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience at our theatres. Team Members may work as Ushers, Box Office, or Concessionists based on staffing needs, delivering quick and accurate service in a friendly, helpful manner.

You will greet guests, operate the POS, verify tickets, share movie information, maintain cleanliness, and support opening/closing duties while following safety and food handling standards.

Qualifications

• Must be at least 16 years old.
• Completes basic food handling training and any required local/state certifications.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Accurate cash handling and basic math skills.
• Excellent guest service and clear English communication.

Responsibilities

• Greet Guests with a smile in a timely and professional manner.
• Operate Cinemark’s POS system for all transactions at the assigned register.
• Verify tickets at the podium and direct Guests to their auditorium.
• Provide pricing, movie information, and event details.
• Respond to guest questions in a professional, quality manner.
• Conduct theatre inspections to maintain safety and presentation quality.
• Keep theatre areas clean and sanitized.
• Assist with opening and closing duties as needed.
• Performs other duties as assigned.

Skills

Guest service

Communication

Teamwork

Attention to detail

Tools

POS system

Job description

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience at our theatres. Team Members may work as Ushers, Box Office, or Concessionists based on staffing needs, delivering quick and accurate service in a friendly, helpful manner.

You will greet guests, operate the POS, verify tickets, share movie information, maintain cleanliness, and support opening/closing duties while following safety and food handling standards.