Theatre Guest Experience Associate

Emagine Entertainment, Inc.; United States; Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Emagine Entertainment, Inc. is seeking a Team Member to create an exceptional guest experience by delivering friendly, knowledgeable, and efficient service across theater operations.

You will assist with guest service, concessions, auditorium and facility cleanliness, and food preparation to keep the venue welcoming and enjoyable. The role emphasizes promoting products, rewards programs, and maintaining high standards of cleanliness and safety in a fast-paced environment.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Basic computer skills.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsabilités

• Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed and well informed about the products.
• Provide outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
• Identify and recommend additional concession and seating options to enhance the overall movie entertainment experience for our guests.
• Promote our rewards program to every guest to enhance their Emagine experience.
• Accurately process and disburse cash and credit card transactions to ensure a quick and efficient payment processing experience.
• Monitor theater environment and enforce Emagine’s Code of Conduct so guests enjoy a relaxing, safe and enjoyable entertainment experience.
• Monitor and maintain food and beverage quality to ensure guests are served quality products that enhance their Emagine experience.
• Utilize and maintain kitchen equipment such as pizza ovens and fryers while following proper safety measures.
• Monitor and maintain restrooms, lobby, and theatres to ensure a comfortable and clean experience for all patrons.
• Other duties as assigned.

Connaissances

Basic computer skills

Description du poste

Emagine Entertainment, Inc. is seeking a Team Member to create an exceptional guest experience by delivering friendly, knowledgeable, and efficient service across theater operations.

You will assist with guest service, concessions, auditorium and facility cleanliness, and food preparation to keep the venue welcoming and enjoyable. The role emphasizes promoting products, rewards programs, and maintaining high standards of cleanliness and safety in a fast-paced environment.