Theatre General Manager: Lead, Elevate Guest Experience

Regal-Entertainment-Grou; Wilder (KY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

401(k) with company match

Paid time off

Holiday pay

Cell phone reimbursement

Free movie passes

Concessions discount

Job summary

Regal Cinemas is seeking a General Manager to lead a theatre, drive sales and control costs while building a high-performing team. You’ll balance guest experience with operations, ensuring compliance and safety across daily activities.

In this role you’ll hire, train, coach, and support staff, maintain a welcoming theatre environment, and optimize scheduling and reporting to maximize profitability. A strong emphasis on guest service and team development is essential.

Qualifications

• 2+ years of management or supervisory experience, or a post-secondary degree in Business or a related field.
• Proven ability to lead, develop, and motivate a team while driving results
• Strong understanding of day-to-day operations and basic financial management
• Ability to stay organized and manage multiple priorities in a fast-paced environment
• Familiarity with theatre systems and technology is a plus
• Must meet legal requirements for alcohol service where applicable
• Flexibility to work evenings, weekends, and holidays based on business needs
• You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us

Responsibilities

• Take ownership of your theatre’s performance, keeping an eye on sales, expenses, and making sure operations run in a way that supports the business
• Make sure everything runs the right way by following company policies, handling cash properly, and staying on top of safety and compliance standards
• Keep daily operations on track, from scheduling and reporting to making sure everything runs smoothly each day
• Build and lead a strong team by hiring, training, coaching, and supporting employees while managing performance and employee relations
• Create a great guest experience by setting the tone for service, stepping in to resolve concerns, and making sure the theatre always looks and feels its best
• Oversee the theatre environment making sure it’s clean, well maintained, fully stocked, and operating efficiently behind the scenes
• Monitor financial and operational results, identifying opportunities to improve performance and drive profitability
• Ensure proper inventory management, ordering, and cost control across concessions and supplies
• Maintain and oversee theatre systems and equipment, including projection and audio-visual functionality
• Lead by example on the floor, supporting your team during peak times and ensuring a smooth, efficient operation

Skills

Leadership

Team development

Operations management

Budgeting

Customer service

Education

Bachelor's degree in Business or related field

Job description

Regal Cinemas is seeking a General Manager to lead a theatre, drive sales and control costs while building a high-performing team. You’ll balance guest experience with operations, ensuring compliance and safety across daily activities.

In this role you’ll hire, train, coach, and support staff, maintain a welcoming theatre environment, and optimize scheduling and reporting to maximize profitability. A strong emphasis on guest service and team development is essential.