Theatre Coordinator (The Hawk)

City of Farmington Hills; Farmington Hills (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

The City of Farmington Hills is seeking an enthusiastic Theatre Front of House Coordinator for Hawk Theatre. You will help with front of house management before and during events, ensuring the lobby is welcoming and operations run smoothly.

Evenings and weekends as scheduled, 10-20 hours weekly; you'll work with the theatre manager and front of house team, greeting guests, assisting with box office tasks, and addressing any issues quickly.

Qualifications

• High school diploma preferred.
• Experience in live events or front of house is a plus.
• Strong customer service and problem-solving skills.

Responsibilities

• Set up lobby for concerts and events.
• Assist box office and building staff as needed.
• Greet patrons and direct front of house staff.
• Resolve ticketing issues and ensure smooth operations.

Skills

Customer service

Problem solving

Front of house coordination

Education

High school diploma

Job description

We’re looking for an enthusiastic Theatre Coordinator to be a key player in making our events at the Hawk Theatre truly special! In this role, you’ll assist with front of house operations, setting up the lobby for concerts and ensuring everything is welcoming for our patrons. You’ll work closely with the theatre manager, helping with box office tasks and greeting guests as they arrive. Your excellent customer service and problem-solving skills will be essential as you guide our team of front of house assistants and keep everything running smoothly. If you're passionate about live events and enjoy working in a vibrant atmosphere, we'd love to have you on board!

BASIC RESPONSIBILITIES:

Under the direction of the Farmington Hills Special Services Cultural Arts Supervisor and Cultural Arts Coordinator, the Theatre Front of House Coordinator will be responsible for all aspects of front of house management for concerts and events at the Hawk Theatre. Basic responsibilities include: setting up the lobby for concerts, communicating with and assisting box office and building staff when necessary, greeting and assisting patrons, directing front of house assistants on duties and placements, and resolving ticketing issues.

PREVIOUS WORK EXPERIENCE:

Required experience in live events. Experience in event management or front of house coordination preferred.

EDUCATION:

High school graduate or equivalent preferred.

SPECIAL SKILLS & TRAINING:

Must have exceptional customer service skills. Must have exceptional problem-solving skills and be able to work on a tight timeline.

START DATE & WORK SCHEDULE:

ASAP
Evenings, Thurs-Sun, approximately 10-20 hours per week depending on concert/event schedule.