Theatre Box Office Agent - Flexible Hours & Growth

AEG Worldwide; Las Vegas (NV); On-site; USD 22,000 - 25,000; Part time

Job summary

AEG Worldwide is hiring a Box Office Ticket Agent for the Theatre at Resorts World in Las Vegas, NV. This part-time role focuses on communicating event information, processing ticket orders and payments, and delivering friendly guest service.

The incumbent will greet customers, provide pricing and seating details, explore upsell opportunities and ensure accurate cash handling while maintaining a positive work environment. Flexible hours including nights and weekends are required.

Qualifications

• High School Diploma or equivalent required.
• 0-1 year related experience.
• Ability to work independently and in a team.
• Good communication with customers and coworkers.
• Basic math skills.
• Must be responsible and professional.
• Demonstrated ability to work in a fast-paced environment.
• Available to work flexible hours, including nights and weekends.

Responsibilities

• Follow cash handling and inventory procedures to ensure security of assets and inventory.
• Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests.
• Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
• Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment.
• Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.

Education

High School Diploma or equivalent

Job description

AEG Worldwide is hiring a Box Office Ticket Agent for the Theatre at Resorts World in Las Vegas, NV. This part-time role focuses on communicating event information, processing ticket orders and payments, and delivering friendly guest service.

The incumbent will greet customers, provide pricing and seating details, explore upsell opportunities and ensure accurate cash handling while maintaining a positive work environment. Flexible hours including nights and weekends are required.