Theater Assistant Manager — Lead Guest Experience

Palladio Cinemas, LLC; Folsom (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Palladio Cinemas, LLC is seeking an Assistant Manager at Palladio 16 Cinema to lead guest services and daily operations. You will help with hiring, training, scheduling, and ensuring policy adherence while delivering a top-tier guest experience.

The role focuses on team development, staff coaching, and coordinating across concessions, box office, and theater operations to maintain a welcoming environment for guests and employees alike.

Qualifications

• High school diploma or equivalent required.
• Prior experience as a senior staff member, shift lead, or assistant manager preferred.
• Ability to lead a team and deliver excellent guest service.
• Must complete Responsible Beverage Server training and obtain any required state or local alcohol server certification.

Responsibilities

• Ensures guests receive outstanding service in a guest-friendly, well-maintained environment.
• Assists with recruiting, interviewing, onboarding, and training; extends final hiring decisions after consulting with the GM.
• Supports daily goals, tasks, and assignments at the assigned location.
• Answers guest questions and resolves complaints courteously and within policy; escalates matters outside the role's authority.
• Completes daily inventory counts and cash-outs of registers at the end of shift, and reconciles receipts.
• Maintains compliance with all company policies and health/safety standards.

Skills

Leadership

Customer service

Education

High school diploma or equivalent

Job description

Palladio Cinemas, LLC is seeking an Assistant Manager at Palladio 16 Cinema to lead guest services and daily operations. You will help with hiring, training, scheduling, and ensuring policy adherence while delivering a top-tier guest experience.

The role focuses on team development, staff coaching, and coordinating across concessions, box office, and theater operations to maintain a welcoming environment for guests and employees alike.