Théa Server

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits

Paid time off

Dynamic fast-paced environment

Job summary

The Global Ambassador Hotel in Phoenix, AZ seeks friendly, guest-focused servers to join Théa’s warmly energetic team. You’ll welcome guests, take orders, and ensure timely delivery from kitchen and bar while upholding all policies.

With a minimum of 2+ years in a high-volume setting, you’ll know regular guests by name, anticipate needs, and collaborate with colleagues to maintain spotless stations. This role requires strong multitasking, reliability, and a neat appearance.

Qualifications

• 2+ years in a high-volume restaurant serving environment.
• Must be able to speak, read, and understand the primary language used in the workplace.
• Must have a friendly personality and enjoy working as part of a team.
• Must stand for long periods and lift trays up to 25 pounds.

Responsibilities

• Welcome and greet guests; ensure they feel comfortable and cared for.
• Take food and beverage orders and enter them into the POS system.
• Deliver orders promptly from kitchen and bar and monitor dining experience.
• Know and follow alcohol service laws and maintain a neat, clean station.
• Assist teammates and help clear and reset tables as needed.
• Thank guests and invite them to return.

Skills

Customer service

Teamwork

Communication

Multitasking

Tools

POS system

Job description

In the shadow for Arizona’s famed Camelback Mountain, Théa, which translates to the goddess of light, serves as a haven where guests will experience simple pleasures and extravagant moments sky high. With a stunning dining room that pours into the outdoors, three opulent bars and a sumptuous fireside lounge, the expansive indoor/outdoor restaurant will be unlike anything in the state.

Why The Global Ambassador

• Competitive compensation
• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-classdiningand elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named amongEsquire’s Best New Hotels in the WorldandCondé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Know and follow all TGA policies & procedures
• Welcome and greet guests
• Make all guests feel comfortable and let them know you’re there to personally take care of them
• Know regular guests by name, their preferences and their needs
• Inform guests of specials and menu changes
• Make recommendations you genuinely feel your guests will enjoy
• Answer questions about our food, beverages, and other restaurant functions and services
• Take food and beverage orders from guests and enter orders in our point-of-sale system which relays orders to the kitchen and bar
• Know and follow laws for serving alcohol
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform side work at the start and end of each shift as required by service station assignment
• Own your station and maintain clean service areas – make it a place where you would like to eat
• Ensure a neat and clean station – check table-tops, polish silverware, water glasses, and wineglasses, wipe bases, check floor, wipe windowsills, chairs, windows (smudge-free), check salt & pepper, candles and flowers
• Monitor and observe guests dining experience
• Ensure guests are satisfied with the food and service
• Respond promptly and courteously to any requests
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
• Be ready and willing to assist fellow servers as situations arise
• Be ready and willing to assist back servers with clearing and resetting tables
• Thank guests for their visit and invite them to return
• Participate in proactive communication to help avoid and solve operational, HR, and financial issues
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Qualifications

• Minimum of 2+ years like volume restaurant serving experience with a basic knowledge of dining room service procedures
• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• Must have a great personality, desire to serve guests, and enjoy working as part of a team
• Must be able to work in a standing position for long periods of time (up to 8 hours)
• Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
• Must maintain a neat, clean and well-groomed appearance per TGA standards
• Must follow safety procedures closely
• Must be able to work on holidays and/or weekends

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

Pay Rate

$12.15 - $12.15 USD