Théa Assistant General Manager Phoenix, AZ

Global Ambassador Hotel; Phoenix, Northern (AZ, KY); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Benefits (medical/dental/vision)

401(k) match

Paid time off

Luxury property

Career growth

Dedicated team

Job summary

The Global Ambassador in Phoenix is seeking a senior restaurant manager to launch and oversee a new restaurant concept at a premier luxury property. You will lead daily operations, mentor teams, and shape the guest experience, from reservations to private events, while upholding the brand's standards.

Candidates should have 5+ years in luxury dining, hotel setting preferred, and a passion for exceptional hospitality.

Qualifications

• 5+ years of restaurant management experience in a luxury dining environment, preferably in a hotel setting.
• Superb leadership abilities, business acumen, attention to detail, and hospitality excellence.
• This is an outstanding opportunity to help launch an exciting new restaurant concept at a premier luxury property.
• An open, curious mind with a desire to deliver a tailored guest experience with a hospitality every time mindset
• Ability to provide leadership and direction contributing to the success of the hotel through engaging, developing, and mentoring individuals and the restaurant teams
• Assistin developing and executing the overall concept,visionand direction for the restaurant, including the food and beverage program, service style and standards, entertainment options,ambianceand décor.
• Collaborate on creating menus, wine lists, and other offerings that align with the restaurant's upscale positioning.
• Manage daily restaurant operations, ensuring excellent guest experiences, operational efficiency, quality and consistency of food and service, inventorycontrols,and financial performance.
• Oversee guest reservations, seatingarrangements,and private events/banquet functions.
• Ensure compliance with all applicable laws and regulations.
• Foster positive relations with restaurant members, hotel guests,vendors,and staff.

Responsibilities

• Lead daily restaurant operations to ensure guest satisfaction and high service standards.
• Mentor and develop restaurant teams, guiding service staff and managers.
• Collaborate on menus, wine lists, and beverage program to support upscale positioning.
• Oversee reservations, events, and banquets with attention to detail and efficiency.
• Ensure compliance with health, safety, and hospitality laws and policies.
• Partner with hotel leadership to deliver exceptional guest experiences and financial performance.

Skills

Restaurant management

Leadership

Hospitality

Budgeting

Guest satisfaction

Staff mentoring

Operations

Attention to detail

Job description

As we expand thethéaexperience to Dallas, we are strengthening our foundation in Phoenix and seeking passionate team members to help elevate and support our flagship location during this exciting period of growth.

In the shadow of Camelback Mountain, théa, named after the goddess of light, serves as a rooftop haven where guests can indulge inMediterraneancuisineand extravagantmoments. Named by Condé Nast Traveler as one of the World’s BestNew Hotel Restaurants, théa’smenu includes a mix of vibrant mezze, house-made pastas and bold, shareable plates, each dish designed to be passed around the table. Alongside its standout menu, théa boasts a classic, yet unexpected cocktail program and one of the country’s largest rosé collections.With breathtaking views, both indoors and on the patio, and lively DJ energy, théa sets the stage for an unforgettable evening that transports guests to the sun-drenched shores of the Mediterranean. théa serves dinnerdaily and weekend brunch.

Why The Global Ambassador

• Competitive rates
• Benefits available when you work 25 hours per week-including medical, dental, vision and more
• Retirement savings program (with company match)
• Paid time off
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitalityrefinedfor a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-classdiningand elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named amongEsquire’s Best New Hotels in the WorldandCondé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

Qualifications

• 5+ years of restaurant management experience in a luxury dining environment, preferably in a hotel setting.
• You have superb leadership abilities, business acumen, attention todetail,and a passion for providing exceptional hospitality.
• This is an outstanding opportunity to help launch an exciting new restaurant concept at a premier luxury property.
• An open, curious mind with a desire to deliver a tailored guest experience with a hospitality every time mindset
• Ability to provide leadership and direction contributing to the success of the hotel through engaging, developing, and mentoring individuals and the restaurant teams
• Assistin developing and executing the overall concept,visionand direction for the restaurant, including the food and beverage program, service style and standards, entertainment options,ambianceand décor.
• Collaborate on creating menus, wine lists, and other offerings that align with the restaurant's upscale positioning.
• Manage daily restaurant operations, ensuring excellent guest experiences, operational efficiency, quality and consistency of food and service, inventorycontrols,and financial performance.
• Oversee guest reservations, seatingarrangements,and private events/banquet functions.
• Ensure compliance with all applicable laws and regulations.
• Foster positive relations with restaurant members, hotel guests,vendors,and staff.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States isrequired.

Pay Range

$90,000 - $100,000 USD